Are you (or your students) having issues getting into a Proctorio quiz? Here are some troubleshooting steps to try. Make sure to do *all* of them in the order presented before trying the quiz again.
Need some action steps to move your course content to a remote instruction format? Check out the tips below.
What do I do first?
Create the “Key Three” components of your course on Carmen. The Key Three components are:
Course syllabus
Course materials
Gradebook
Visit keepteaching.osu.edu for the official OSU information on how to move your course content to the online environment under emergency circumstances.
Do I have to move my lectures to an asynchronous format?
Please know that if you were previously conducting your class in an in-person, classroom format, you can achieve continuity by doing something very similar to what you were accustomed to doing in person. In other words, if you were previously lecturing or holding seminar during class time, your students still have your class time on their schedules and can attend class activities synchronously in Zoom. Please be sensitive to students who may not have reliable internet connections that support synchronous Zoom meetings or even long, recorded lectures, and refer them to ODEE’s “Keeplearning” site for information on how they might address bandwidth issues.
I’ve got the Key Three on Carmen now. Is there a checklist for other things I should be doing?
Quality Matters (QM), a leader in online course quality assurance, has published an excellent Emergency Remote Instruction (ERI) checklist that was specifically designed for this event where instruction needs to be delivered remotely due to emergency circumstances. Please use the ERI checklist to guide your academic continuity efforts.
Are there any live workshops or help sessions I can attend?
Yes! The Office of Distance Education and eLearning (ODEE) is holding a series of online “Keep Teaching” webinars to show you how to make sure your students have the resources to complete their work while face-to-face classes are suspended. You will learn how to share your syllabus in Carmen, post necessary resources for students, set up your Carmen gradebook, and use Carmen Zoom to communicate with your students.
Carmen has an instructor’s guide where you can find tool-specific information.
Thank you to Sarah Rusnak, clinical instructor in nutrition in the School of Health and Rehabilitation Sciences, who created and shared several great quick-start guides with us.
What are my options for moving lecture online?
ODEE has published a brief document that breaks down the alternatives in two simple options: recorded lectures for asynchronous viewing or live lectures. Both options use Zoom.
What are the best tools to ensure continuity in teaching and learning?
Your go-to tools will be:
Carmen for your syllabus, announcements, documents, online class discussions, course assignment submissions.
Zoom for synchronous meetings that you were previously conducting in person (and Zoom can record meetings and lectures, also).
Panopto for pre-recorded lectures and demonstrations that you want your students to view asynchronously.
How can I give my students high-quality feedback online?
The Chronicle of Higher Education offers some excellent guidance on how to provide good feedback to students. Their recommendations are specific to the online environment, and they also apply to all instructional environments. This article covers a complicated topic very concisely and includes practical suggestions you can apply quickly, with topics such as:
Essentials
4 Key Quality of Good Feedback
2 Time-Saving Approaches
When to Use Audio or Video Tools for Feedback
When to Stick to Text Feedback
Tips on Getting Started
Common Pitfalls and Smart Solutions
Please read the article and let the CON-IT team know if you want to get started with one of the two great tools in Carmen to provide feedback (Rubrics and Video for feedback).
I’m not sure how to use Carmen or Zoom or Panopto. Can you provide resources?
Keepteaching.osu.edu has a great compilation of teaching resources that focus on Carmen and Zoom for teaching. The resources are organized by topics such as
Communication with students
Engaging and interacting with students
Sharing materials, content, or lectures
Student assignments
If you want to record lectures for asynchronous viewing and you need help with Panopto, plesase contact the CON-IT team at con-it@osu.edu. Please be as specific as possible in your email when you describe what you want to accomplish with your Panopto recording. Your detailed email will help us help you identify the best tool and use it efficiently.
Librarians have also curated a variety of guides tailored to specific topics and disciplines. A full list of these guides are available athttps://hslguides.osu.edu/?b=g&d=a.
How do I get help?
The CON-IT team is here to assist you! Email us at con-it@osu.edu to let us know what you need. Provide as much detail as you are able about your teaching role and course context. This will help us respond to you quickly and efficiently. Include in your email at least the title and number of your course as it appears in Faculty Center, and be as specific as possible about the kind of assistance you will need.
A recent change in CarmenCanvas takes away the ability to mute and unmute assignments. Instead, there is now the Grade Posting Policy. It can apply to the whole course, but we recommend applying it to individual grade items as needed.
The default is Automatic. You would change it to Manual before starting to grade submissions. Then post the grades when you’re ready.
If you think you’ll never NOT have your phone with you when you need it . . .
Think again. BuckeyePass (or DUO) is now an essential first step to logging in to many of our online systems at OSU. We are seeing more instances of people being caught by surprise without the one mobile device they’ve registered with BuckeyePass when they need to log in quickly to Carmen or other OSU systems. Don’t let this happen to you! You can do three things to prevent this inconvenience:
Register a second device, such as a tablet,
Register your Skype for Business work phone number as a landline, and/or
Download 10 passcodes to use when you need them.
Go to buckeyepass.osu.edu, click on “Register/Manage Devices,” and read the instructions under “Register additional devices” or “Authentication options” (to get 10 passcodes texted to your phone). If you choose the option to get 10 passcodes, print them and store them with your other valuables like credit cards and driver’s license, or other important things you bring to work.
Proctorio has been available in Carmen for a few months now. This tool allows for online proctoring of exams with settings that can be adjusted for a variety of scenarios (for example, an open book exam or a group exam). John Pryba and Alice Teall gave a Flash Friday presentation about the tool, including how to enable it in a course, set up a quiz to use it, and how to view reports.
At the beginning of each semester, instructors often wonder if the pages and links they copied from their previous semester’s course transferred in good working order to the new, current-semester copy of their course. There are many reasons a link that worked perfectly last semester might not work this semester, so it is best practice to check your Carmen course links at least once per term. Carmen has a handy link validator that will do this (mostly) automatically for you. In your Carmen course, go to Settings > Validate Links in Content. The link validator will cause a process to run that identifies links in your course that may be problematic, and it will even tell you the reason for the problem.
If you have questions about using this tool, please let us know in the CON-IT department. Also, check out the additional ways you can double-check your course for errors and usability according to the Canvas community.
If you’ve ever felt the tension between multiple-choice tests and more complex assessments of learning, you are not alone. Read this EdSurge article on specification grading and its potential advantages over multiple choice exams for student assessment.
The grading tools in CarmenCanvas might make specification grading an efficient approach to engaging your students and finding out more about the course content they have learned and can apply to problems. The article also makes a case for the right time and way to use multiple choice tests. If you would like to explore CarmenCanvas tools (rubrics, SpeedGrader, etc.) for specification grading, please contact the mailto:con-it@osu.edu for more information.
The Office of Distance Education and eLearning has concluded their search for a remote proctoring tool, and they are now making Proctorio available to all Ohio State faculty, staff, and students for larger, summative, CarmenCanvas-based exams. Proctorio records exam audio and video for review by the instructor after the exam, and it marks segments of the video where the computer algorithm has identified potential academic misconduct behavior.
Proctorio is available now campus-wide to all Ohio State faculty, staff, and students in CarmenCanvas.
If you would like to get started with Proctorio , ODEE has made some initial resources available. They will continue to expand these resources and communications as Proctorio’s formal introduction to campus progresses through the summer term.
You probably know that you can communicate with your students in Carmen either by sending them an email using the CarmenCanvas “Inbox” or by posting an announcement. But which one is better? Best practices in online communication with students say that general class information should be shared using the Announcements tool where all have access to it at any time, and the instructor should make clear from the beginning of the term that the onus is on the student to check the course announcements regularly (perhaps daily). Emails can get caught in a spam filter, be misdirected, or simply ignored. Of course, information of a more private nature which is intended for an individual student should be sent by email to that student, and ODEE’s recommendation is that we use the student’s lastname.#@osu.edu email address. They also recommend not sending FERPA data (such as grade information) via email but to instead keep it in Carmen and tell students where they can look for grade data and feedback.
