Have you received a [legitimate] notice from OSU that your mailbox is full? Here’s a tip that will help correct the problem and prevent it from happening in the future.
Each faculty and staff member is allocated 1GB (1024MB) of email storage, and unlimited archive storage. The reason the two are split comes down to how the email is stored and a few other technical reasons. We recommend setting up an archiving policy to manage the amount of storage you use. To accomplish this you can follow this guide:
1. Login to OWA (Outlook Web Application), at https://email.osu.edu/. Choosing the private computer option will get you a longer session before it logs you out. This will be using your name.# university credentials.
4. Repeat the procedure for any other folders you wish to have auto-archived. Recommended folders to archive, at least:
- Deleted items
- Sent items
- The top folder of nested folders, if applicable. (If you have a folder called “Saved” or something similar, with a bunch of other folders inside of that one, you just need to set the archive policy on the top folder and it will apply to all subfolders.)