Content not displaying in Carmen when using Firefox or Chrome?

 

Click on the gray shield in the address bar to the left of the URL.

Click on “Disable Protection on This Page.”

The content you are looking for should display now in Firefox.

See this Mozilla Firefox support page for more information.


What about Chrome?

Chrome also blocks “mixed content” as a measure of protection, but if you are in Carmen, chances are good that the content is safe.

Chrome ShieldClick on the gray shield to the right of the URL in your address bar.

Load script in ChromeClick on “Load unsafe script.”

The content you expect to see should now display in Chrome.

See this Google Chrome support page for more information.


How about Internet Explorer?

Internet Explorer will also attempt to help you by blocking content.  To allow content in Carmen when using Internet Explorer, see the images below.
Screen Shot 2014-07-11 at 2.17.00 PMScreen Shot 2014-07-11 at 2.16.50 PM

 

 

 

What if none of the above helps?

Try the Carmen System Check.  You should get all green checkmarks in your result if your browser is ready to handle Carmen Content.  If it is not, follow the instructions on the result screen when you run the System Check or contact 8Help for further assistance.