Can I contact Qualtrics Support over the holidays? Absolutely!
+1-800-340-9194 Contact Support
Support hours (in Mountain Time) are listed below:
|12/24: Coverage until 3PM MT
||12/31: Coverage until 3PM MT
||1/1: Closed until 3PM MT
|12/26 to 12/30: Regular hours
||1/2: Resume regular support schedule
Tuesday, November 7 from 12:00-1:00, Research Commons Room 352
Have questions about onboarding and getting the most from Qualtrics? Join Heather Lansky from the College of Education and Human Ecology as she talks about some of the training resources she has created including “5 Functions You May Not Know About.”
Qualtrics is currently working on an issue with emails. Survey emails distributed through Qualtrics are bouncing when sent to osu.edu email accounts and other accounts that go through Microsoft. The issue is system-wide, not just Ohio State University. User are advised NOT to distribute surveys through Qualtrics until further notice.
UPDATE 10/10/17 – The issue with email has been resolved and users may distribute surveys again.
October 3, 2017 from 12:00-1:00, Research Commons Room 352
Did you know that as an Ohio State employee, you are subject to the Ohio Public Records Act? Rob Moormann, Director of Public Records, will speak about your obligations as a custodian of the people’s records. The presentation will focus on the records you likely create, edit, or manage, including the survey research that you use, create, and store in Qualtrics. Additionally, the legal obligations you have when creating and using records to do your job and the university’s responsibilities when responding to public records requests, will be covered. Feel free to bring your lunch.