Getting Started

An image of a road to the horizon with text startQualtrics is available to all Ohio State faculty, staff, and students. To use Qualtrics, you must have a valid Ohio State Username (name.#) and password to log in. To log into OSU’s Qualtrics, please visit: http://osu.qualtrics.com.

If you have never logged into Qualtrics before, please review the following information to help you get started on the platform:

    • First Time Accessing Ohio State’s Qualtrics: You will need your Ohio State credential Username (name.#) and password. When you log in for the first time, you will automatically be assigned a Qualtrics Trial Account.
    • Qualtrics Trial Account: The trial account is a restricted account with limited access to features and functions. To distribute surveys and access a wider range of functions, you will need to request an account upgrade. You must have a Trial Account before requesting an account upgrade. More Information on Trial Account.

To upgrade your Trial Account, you must complete the required training before making your upgrade request. You can make the upgrade request via the Self-Service portal in ServiceNow > Access Management > Qualtrics Request or visit the upgrade request URL below.

    • Complete Training: University and Qualtrics-specific training information can be accessed here: https://u.osu.edu/qualtrics/training/.
    • Request for a Standard Account: The Standard Account provides features and functionality that are restricted on the Trial Account. This includes the ability to distribute surveys, allow for additional survey creation, and a wider range of functions.
    • Upgrade Request URL: http://go.osu.edu/surveysaccessrequest. More Information on Upgrade Requests and Roles.
      • Please log into ServiceNow.
      • Please select the department you most closely associate with.
      • Please request “OSU Standard – Accessible” role. All other roles will require additional approvals and/or documentation (see the More Information link above).
      • Faculty or staff: Please be aware that your supervisor will receive an approval request from ServiceNow. To expedite the process, please inform your supervisor to look out for this request in their email.
      • Student: If your access request is class-related, please include your class information in the form field. This will help expedite your request.
  • Please check out the resources page for accessibility questions, survey best practices, and frequently asked questions (FAQs).