Qualtrics at Ohio State

Qualtrics representatives will be on campus on Tues., Oct. 9 to lead our first Show and Tell Discussion of this academic year.  They also will provide a one-hour basic overview of Qualtrics for faculty and staff who are new users.

October Show and Tell:  Stats iQ Demo (open to all) – Tues., Oct. 9 from 12:00-1:00, 18^th Ave. Library, 3^rd Floor Research Commons

Qualtrics will provide a demo on Stats iQ, a tool that enables users to do statistical analyses and visualizations within Qualtrics. This tool recently was added to the university’s Qualtrics license. No registration required.

Training:  Introduction to Qualtrics for Faculty and Staff (registration required) – Tues., Oct. 9 from 1:00-2:00, 18^th Ave. Library, 3^rd Floor Research Commons

Qualtrics representatives will provide a basic overview of Qualtrics survey software for faculty and staff who are new Qualtrics users.  The session will cover how to gain access to Qualtrics, how to create a survey instrument, how to distribute a survey, and how to create a survey report.  Space is limited and registration is required through BuckeyeLearn.

Qualtrics users have a new option to distribute surveys and reminders using a custom OSU email address.  The new domain @survey.osu.edu has enhanced email security set up to make it compatible with sending from Qualtrics.  Users can create their own “From” addresses using @survey.osu.edu in the address, making it easier for recipients to identify that a survey is coming from an Ohio State University sender.  By sending emails through this domain, emails may be less likely to be flagged as spam.  Read Instructions for Using @survey.osu.edu to Distribute Surveys in Qualtrics for more detailed information.

Tuesday, April 3 from 12:00-1:00, 352 Research Commons, 18th Ave. Library

Leah Halper (Brand Admininistrator/Center for the Study of Student Life) and Sean Duffy (OhioLINK) will be presenting on how to export data from Qualtrics. They will cover the export process for Excel, SPSS and TSV. During the presentation, they will explain the differences between using the Table Exporter function versus the Legacy Exporter function. They will finish up by reviewing some recent bugs in the Qualtrics exporting process.

Tuesday, March 6 from 12:00-1:00, Research Commons Room 352

John Strawn, Digital Communications Strategist in the Office of Academic Affairs, will present on ways to customize survey themes and email invitations.

Can I contact Qualtrics Support over the holidays? Absolutely!

+1-800-340-9194   Contact Support

Support hours (in Mountain Time) are listed below:

Tuesday, November 7 from 12:00-1:00, Research Commons Room 352

Have questions about onboarding and getting the most from Qualtrics?  Join Heather Lansky from the College of Education and Human Ecology as she talks about some of the training resources she has created including “5 Functions You May Not Know About.”

Qualtrics is currently working on an issue with emails.  Survey emails distributed through Qualtrics are bouncing when sent to osu.edu email accounts and other accounts that go through Microsoft.  The issue is system-wide, not just Ohio State University.  User are advised NOT to distribute surveys through Qualtrics until further notice.

UPDATE 10/10/17 – The issue with email has been resolved and users may distribute surveys again.

October 3, 2017 from 12:00-1:00, Research Commons Room 352

Did you know that as an Ohio State employee, you are subject to the Ohio Public Records Act? Rob Moormann, Director of Public Records, will speak about your obligations as a custodian of the people’s records. The presentation will focus on the records you likely create, edit, or manage, including the survey research that you use, create, and store in Qualtrics.  Additionally, the legal obligations you have when creating and using records to do your job and the university’s responsibilities when responding to public records requests, will be covered.  Feel free to bring your lunch.

Be a presenter at our monthly “Show & Tell” discussions.

All discussions are held in 352 Classroom at Research Commons, 3rd Floor of 18th Avenue Library. from 12 – 1 PM.

Sharing experience and knowledge is what makes the OSU Qualtrics User Group a great community. So please do your part and tell others your Qualtrics tips and tricks during these brown bag discussions.

Submitting a presentation idea is easy. Just email us qualtricsbrandadmins@osu.edu, your title, topic, idea or tip, no later than a week prior to each meeting.

We look forward to hearing from you!

Show & Tell – Upcoming Discussions, 2017-2018

October 3 – Rob Moormann and Thomas Papacostas from the Office of Compliance and Integrity will present on Public Records Requests

November 7 – Heather Lansky, College of Education and Human Ecology, topic TBD

December 5 – open

January 2 – open

February 6 – open

March 6 – open

April 3 – open

Qualtrics surveys contain several questions that cannot be read or responded to by people with disabilities who rely on assistive technology for access to their computers. As such, these “non-accessible” survey questions do not comply with Ohio State’s web/digital accessibility policy and a settlement agreement with the Office of Civil Rights. Unless granted an exemption by the University ADA Coordinator, any digital information or service by any campus unit must meet the Minimum Digital Accessibility Standards (MDAS).

These non-accessible survey questions will be disabled for all users this summer. Exemptions may be submitted to either the ADA Coordinator’s Office or the Digital Accessibility Center and are approved by Scott Lissner, Ohio State’s ADA Coordinator and 504 Compliance Officer with the Office of Compliance and Institutional Integrity. The exemption request form can be found at: https://accessibility.osu.edu/files/OSU-Request-for-Alternative-Access-Exemption.pdf. The Digital Accessibility Center is available to assist campus units through the exemption request process. You can request assistance by emailing accessibility@osu.edu.