SMS usage in Qualtrics
Please review the information in the following links for guidance, if you have questions regarding please reach out to the Office of Marketing and Communication.
https://omc.osu.edu/tools/sms-marketing
https://it.osu.edu/privacy/sms-texting-information
Requirements:
- Documentation on how consent is captured and stored.
- Department’s leadership approval.
Please note: SMS messaging is regulated by the FCC via the TCPA. Failure to meet these can result in a significant fine for OSU.
Once you have an understanding of what the requirements are and the required approval. Please submit your SMS access request here.