Month: October 2019

Eighth Week at CBJ Internship (10/22 & 10/24)

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On 10/22 I was the intern asked to lead a new promotion called “Hockey Mom of the Month.” A Hockey Mom winner is selected to receive 4 free tickets to a game, tuition assist from Franklin University, a custom made Hockey Mom of the Month jersey and their recognition during the game. The first hockey mom selected was a woman named Ashley.

On 10/24 I prepared for “Happy Hockey Halloween” at CBJ. I went to the store and selected candy for the suite holders. I also picked out decorations for their doors. My team and I dressed as referees.

Seventh Week at CBJ Internship (10/15 & 10/17)

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On 10/15 I did more concert mailing for the “Trans-Siberian Orchestra” concert

On 10/17 I put together all locker room line-up credentials for the month of November. I also met a CBJ suite holder and loge client to assist them with their event (owner of KPMG).

Sixth Week at CBJ Internship (10/8 & 10/10)

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On 10/8 I had additional ticketing training. This training platform is called Archtics. I was able to navigate the system and know how to look for seat inventory, seats sold, availability for a suite, availability for loge boxes, availability for terrace tables, availability for party towers, and who bought and sold these spaces. I used this information to update our “Premium Listings” excel spreadsheet.

On 10/10 I attended a game-day meeting in the office of the Vice President of Corporate Partnership. This meeting consisted of what needed to be accomplished for the game that week. We went over special events and I learned how to take guests on Zamboni rides.

Fifth Week at CBJ Internship (10/1 & 10/3)

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On 10/1 I assisted in loading up signed CBJ inventory to give out during promotions, kids birthdays, etc. This inventory included pucks, hockey sticks, jerseys, tee-shirts, and photos signed by the CBJ Hockey Players. We sorted the inventory, logged it, and properly stored it.

 

On 10/3 I wrote 50 hand-made thank you cards for our guest services team. These cards were in preparation for Opening Night and welcomed the team back to the arena. The message read:

Dear “Staff Member”

Hockey is Back and we are so excited to be working with you again this season!  We appreciate all that you do for the Blue Jackets and are so proud to have you as one of the first smiling faces that greets our clients.  We look forward to a great season and working together to make our guests have the best experience!

Your CBJ Premium Team!