Accessing OSU Teams when you’re at OSUWMC

Too long; didn’t watch

Transcript

To work as part of a university team and you are a College of Medicine or medical center user, you’ll need to be added to that team as a guest. So the first step is that the team owner for the OSU team must add you to the team using your medical center email address. Once they’ve done that, you will receive an invitation to the team. It will look something like this that you see here. And with that, you’ll be able to go into Teams. and now up in this top right corner, you can see it’s got my medical center ID, the same image as appears on my badge, and says The Ohio State University Wexner Medical Center. And if I click here, you’ll see I have two accounts I can now toggle between the med center account and the university guest account.

As I click here on the guest account, you’ll notice as it loads that I don’t actually have any teams for which I am a guest, but I do have some missed activity here. There are some things in the chat that I didn’t know happened. So another thing you can do, that’s how to toggle back and forth is click up here and choose which account you want to see, but other things you can do to help make sure you’re receiving those notifications from the teams for which you are part of. If you come up here and click these three dots you can go to settings and within settings I would suggest going to accounts. You should have both accounts listed here and then if you click these three dots notice, you could also use this to switch accounts. But what I want you to look at is notifications.

If for some reason you have notifications turned off for your guest account, then it’s very easy to miss messages or miss mentions on those university teams. So I would check and make sure that your notifications are turned on for your guest account, and then you can also have Teams notify you in different ways. So if you navigate over to the notifications section, I have set my Teams to email me any time I miss activity as soon as possible. If you click this drop down, you can see you can have notifications set to every hour or once a day. But what this will do is send you an email that basically lets you know you’ve missed something in Teams and you need to go into Teams and see what that was. So with my accounts set so that both accounts are receiving notifications and with my notifications set to email me as soon as possible if I’m not currently logged into Teams, that has helped me stay on top of things.

Another thing you can do if you would like to have your medical center Teams up and working at the same time that you also have your university Teams up and working, you can run two instances of teams by running one in the desktop application, which is what you see here, and running another in a browser. So I’m going to open up Edge. So this is now the browser and because I am working off of my med center owned device, if I go to teams.microsoft.com, it’s going to automatically recognize me as my medical center identity. So you see, it looks substantially the same as the Teams running behind it here. And now I can toggle back and forth and switch back to my university guest account, and now I can have my university guest Teams up and running in this browser window while at the same time I can have my desktop application Teams on the medical center running. So it’s not, strictly speaking, two instances of Teams because one is the desktop application and one is the browser based application. But that is a way that you could sort of access both sides on the same device at the same time.