Using the Blended Learning Approach in Lean Six Sigma

Norma Simons, President of Performance Innovation LLC and AEC Solution Partner

Blended learning can be defined as a mix of e-learning, face-to-face classroom style instruction, coaching and live or recorded sessions designed to reach a large audience and a wide range of employees.

The approach to learning can be customized using more of each component and will depend on the objectives of the training session and the tools and skills that are needed for employees.

Benefits of the Blended Learning Approach in Lean Six Sigma:

• Reduces Waste– allowing students to learn modules for Lean Six Sigma ahead of time and allows classroom time to be focused primarily on project application.
• Reduces Cost– using the Blended learning model reduces face-to-face instruction time as well as travel costs and material costs.
• Increases Capability of Students – because students are able to go through the online learning component, they are able to go at their own pace, using assessment methods to evaluate their understanding with an option to return to review and update information.
• Provides Coaching– this is done either in person or virtually and helps students to ensure that they are making progress and fulfilling the requirements at each tollgate.
• Promotes Just-in-time Learning– students are able to learn each tool at the time when they need to be applied, which avoids learning large volumes of material when they are not needed.

The approach to blended learning is innovative and varies depending on companies, students and objectives of the training session.  The traditional methods of learning focus on one-way communication and in some cases do not always allow the type of participation that would encourage effective learning. Blended learning on the other hand delivers a large volume of ideas in a short time, encourages class participants to experiment under the supervision of the instructor and provides the participants with greater skill and a higher level of confidence with the class material when they return to the work environment.

E-learning compliments classroom training rather than replace it.  The approach is innovative and varies depending on companies, students and objectives of the training session.

Lean Six Sigma covers a wider area of content and requires individuals to be ready to implement or apply concepts to company projects in a short time.  The approach to learning allows instructors to focus more on coaching or mentoring rather than lecturing on the basics.

As companies move to implement Lean Six Sigma, it is important that attention is given not only to Lean Six Sigma training to ensure that there is a common language that is clearly understood but also the process of implementation.