Elder Care: It Takes a Village

If you have an aging loved one — grandparent, parent, aunt, uncle, or family friend – living in a senior nursing community or being cared for at home by a home health organization, the people performing the most menial-sounding jobs may be the most important people in their lives. They are the van driver who takes them for a day out to the mall or to the clinic for dialysis; the laundry worker who picks up their dirty clothes every morning and brings them back clean and carefully hung or folded; the activities director who brings music, art and crafts to engage their minds, bodies and hearts; the housekeeper who cleans the floor no matter what mess s/he encounters. They also are the groundskeeper who mows the lawn and manicures the flower beds; the custodian who hangs a new memento on the wall; the hairdresser who keeps them neatly groomed.

My mother spent the final eight years of her life in a nursing facility. That became her permanent home, and almost everyone treated her as if she owned the place. She knew most of the staff by name and would share with me her interactions with them. It became clear after a few months that she only spoke in detail about the employees that I mentioned in the first paragraph. The nurses and aides, of course, were giving her the physical caring she needed to stay healthy, yet the non-clinical staff were the people she told me about. She knew about their marital status and family life, what they did on their non-working time, and their favorite hobbies. Mom didn’t get to know the clinical staff on the same personal level; they had many residents who demanded their expertise, and her interactions with clinical staff were focused on medical needs.

The next time you visit your aging loved one living in a senior community, pay attention to the staff:  not only those who are giving the meds or changing bedpans, but also those working behind the scenes to make life more comfortable for the residents.

Elder Care Certificate

Alber Enterprise Center has created a new training program for those on the front lines who would like some help understanding the challenges of the elders in their care. The Elder Care Certificate program, designed for anyone who cares for or interacts with older adults, is a wealth of information about issues facing our aging population. This program will transform the way participants work with elders and enhance their status as caring individuals. Participants will gain expertise in dealing with the aging population, will have a better understanding of the challenges seniors face, and will be better equipped with the interpersonal tools to function as contributing members of a caring team. The modules include topics in gerontology, personal effectiveness, communication, problem-solving, and leadership/customer service skills.

The 16-hour pilot program was delivered in 2017, and the 14 participants who were randomly selected to experience the program offered high praise for their experience. One stated, “The thing that touched and inspired us the most is that it changed our attitudes and the way we look at our residents.”  Another commented: “What is the #1 thing that I will use in the future? Listening:  Making each resident or coworker feel that they are very important and have my undivided attention.”

To be clear, there are actually two aspects to this program:  the full, noncredit Elder Care Certificate program (dates will be announced soon) and the Elder Care Certificate Train-the-Trainer, being offered at various locations in Ohio throughout the year. The Ohio State University has licensed the Elder Care Certificate curriculum, and the train-the-trainer workshop will ensure that the certificate program is delivered to as many workers as possible across the state. (Certain criteria must be met to become a certified trainer.)

For more information, contact  Myra Wilson.2025@osu.edu or Anne Johnson.6754@osu.edu.

Booming Paralegal Field

Lawyers are not the only legal experts out there. In fact, it is common that lawyers depend on their paralegals and legal assistants to help them be more efficient and effective. According to the Bureau of Labor Statistics, the field of paralegals is expected to grow by 15% over the next eight years! You’ll find paralegals in law firms, government offices and legal departments in corporate companies. They are qualified legal experts who draft legal documents, research laws and regulations, and assist attorneys and lawyers with cases and help prepare for trials.

Paralegals may help with some administrative tasks, yet most of their workload is engaging with clients and working on cases. Charged with keeping track of and analyzing case documentation and information, paralegals need to be well versed in the online world of databases and computer software to be successful in their positions.

According to Paralegal EDU, there is a lot of variability in the opinion of what certification/credentials a paralegal needs for the industry to recognize them as qualified. There is no standard paralegal preparation course, certificate or degree. Because of the variability, you will find a variety of certificate programs and undergraduate degrees that aim to teach paralegals the skills they need to be successful.

Paralegal EDU just released the results of a months-long assessment of more than 250 accredited schools offering pre-degree certificate programs in paralegal studies. They chose which programs to recognize based upon a number of factors. Some of these factors include; the flexibility of the course work to fit into learner’s daily lives, opportunities to gain experience by practicing their new skills as well as how well the program aligns with current job demands. Check out the full list of criteria.

Paralegal EDU has recognized Alber Enterprise Center’s Paralegal Certification course as one of the best programs in Ohio for Paralegals to earn their certificate. This program includes the flexible online course, a Microsoft Office Suite course to develop your computer software skills, and an externship that allows you to practice the new skills you have learned in the course.