Service

Honors and Awards

  1. Lumley Research Award, OSU College of Engineering, 2019
  2. George Nicholson Best Student Paper Honorable Mention, 2016
  3. IEEE Infocom Best Paper Runner-up Award, 2013
  4. IBM Shared University Research Award on Big Data, Analytics and Cloud, 2013
  5. OSU College of Engineering Instructional Technology Development Award, 2012
  6. Big Ten Women in Engineering Workshop Research Collaboration Travel Award 2010
  7. IBM Research Division Award, 2008, 2007, 2005 (three separate awards)
  8. IBM Invention Plateau Award, 2007, 2006, 2004, 2003 (four separate awards)
  9. Best Practice, IBM Academy of Technology, 2003
  10. IBM Application Invention Achievement Award, 2001

Editorial Positions

  1. Associate Editor, IISE Transactions (formerly IIE Transactions), 2017 – 2020
  2. Editorial Board, Stochastic Models, 2019-present
  3. Editorial Board, Performance Evaluation, 2011-present
  4. Topical Editor, Wiley Encyclopedia of Operations Research and Management Science (EORMS), 2012-2015
  5. Associate Editor, International Journal of Information Systems in the Service Sector (IJISSS), 2010 — present
  6. Guest Editor, Service Science, Special Issue on Cloud Computing as a Service, 2012
  7. Referee: Operations Research, Queueing Systems, Production and Operations Management, Manufacturing & Service Operations Management, INFORMS Journal on Computing, Transportation Science, Performance Evaluation, Annals of Operations Research, Journal of Scheduling, European Journal of Operations Research, Probability in the Engineering and Information Sciences, Naval Research Logistics, IEEE Transactions on Service Computing, IEEE/ACM Transactions on Networking, IEEE Transactions on Automatic Control, IEEE Transactions on Parallel and Distributed Systems

Conference & Society Leadership

  1. Board of Directors, ACM Sigmetrics Society, 2015-2019
  2. Rising Start Award Committee, ACM Sigmetrics Society, 2016
  3. Committee Chair, IFIP Performance Conference Best Paper Award, 2015
  4. Cluster Chair on Cloud Computing, INFORMS Annual Meeting, Philadelphia, PA, Nov 1-4, 2015
  5. Committee Member: INFORMS George Nicholson Student Paper Prize, 2015
  6. Committee Member: INFORMS George Nicholson Student Paper Prize, 2014
  7. Workshop Chair, ACM SIGMETRICS, Pittsburg, June 17-21, 2013
  8. Program Co-chair, INFORMS Midwest, Columbus, August 1-2, 2011
  9. Cluster Chair, INFORMS Annual Meeting, Austin, Texas, Nov 7-10, 2010
  10. Tutorial Chair, ACM SIGMETRICS 2008
  11. Student Activity Chair, ACM Sigmetrics/Perofrmance, St. Malo, France, 2006
  12. Chair of Professional Interest Community on Performance Modeling & Analysis (PMA PIC), IBM Research, 2006-2008.

Program Committees

  1. ACM Sigmetrics Technical Program Committee (TPC) Member, 2004 — 2015
  2. TPC Member, IFIP Performance Conference 2004–2009, 2015
  3. TPC Member, IEEE INFOCOM 2009
  4. TPC Member, MAMA Workshop 2010 –2016
  5. TPC Member, QNTP2010-2011,
  6. TPC Member, QEST2007