Project Title: Restful Nights
Service Site Name: The James Caner Hospital
Describe your involvement with this organization.
When the new James Cancer Hospital was opening up last year, I thought it would be a great opportunity to combine my passion for service and interest in healthcare. Spring semester freshman year I applied and started volunteering at the James in Patient Registration. Over the summer, I switched roles volunteering for the Restful Nights Program which I have continued serving for this year. Every Tuesday from 6 to 8 p.m. I visited patient rooms throughout the hospital offering amenities such as eye masks, neck pillows, lotions, and reading materials. The goal of this program is to offer patients a restful evening after a long day of appointments and treatments.
Describe what you gained as a result of this experience.
Over the past year, I gained so much from this experience. Not only have I witnessed the multidimensional approach to patient care and gotten to know the hospital setup, but I have also gained a new perspective on patient interaction. Being knowledgeable and attentive is just as important as having a listening ear. It is import to try and understand where the patient is coming from in order to provide the best care possible. I am grateful for this experience and the valuable skills in patient interaction I have gained.
Describe positive changes to the community as a result of your service experience.
This experience helped make the environment of the hospital more comfortable and personalized for the patients. Having the chance to converse with the patients and provide little joys to family members shows them they are cared for, important, and loved.
Describe a person with whom you interacted that made a strong impression on you, positive or negative.
There have been many memorable patients I have had the opportunity to meet at the James. One in particular was a lady undergoing treatment yet one of the most enthusiastic and grateful people I have ever met. Walking into her room, I could tell she was feeling a little down at first, but after telling her about the Restful Nights program she instantly started to lighten and open up. She explained how excited she was for her two boys to come visit in a few days and really appreciated someone taking the time to talk with her. I gave a her some playing cards suggesting she use them for when her kids come. In response, she was so appreciative to have something fun to do with her kids, giving me a hug before I left. The gratitude she expressed really showed me the impact a small gesture can have and how the little joys can make a big difference.
“Because of this service experience, I am more personal in my perspective toward patient care.”