Fellow, OSTEP Faculty Learning Community, University Center for Advancement of Teaching, 2017-2018
Fisher College of Business “Outstanding MBA Core Class Professor” Award, May 2016
Favorite Business School Professors Teaching MBAs, Poets & Quants, August 2016
Ohio State University Leadership Awards, by Office of Student Life, “Outstanding Advisor for a Student Organization (for AMP)”, April 2016
Daniel Westerbeck “Pace Setter” Teaching Excellence Award, Pace Setter Award Ceremony, Fisher College of Business, March 2015
Invited Guest Professorship at the Ingolstadt School of Management, Catholic University of Eichstätt-Ingolstadt, Germany, Summer 2017, Summer 2016, Summer 2015, Summer 2014
Undergraduate Program Service Award, Fisher College of Business, March 2014
Audi Guest Professorship at the Ingolstadt School of Management, Catholic University of Eichstätt-Ingolstadt, Germany, Summer 2013, Summer 2012
Distinguished Undergraduate Research Mentor Nominee, Denman Undergraduate Research Forum, The Ohio State University, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007
MBA Elective Teaching Award by the Department of Marketing & Logistics, Fisher College of Business, 2012
Nominated for the Outstanding Faculty Award by the Alumni Association of the OSU Sphinx Senior Class Honorary, March 2011 and March 2009
Best Research Paper award at the International Conference on Services in Emerging Markets, Indian School of Business, September 2010
Excellence in Teaching Award, Fisher College of Business, February 2010
Marketing Professor of the Year, Ohio State Chapter, American Marketing Association, 2008
Consortium Faculty, AMA Sheth Doctoral Consortium, Arizona State University, May 2007
Winner of the AMA SERVSIG Award for the ‘Best Paper in Services, Published in 2005,’ for “Inferences about the Brand from Counter-Stereotypical Service Providers,” Journal of Consumer Research, 32 (2), 196-206 (co-authored with Valerie Folkes).
Outstanding Academic Achievement Award, University of Southern California, May 2006
Fellow, AMA Sheth Doctoral Consortium, University of Connecticut, Storrs, CT, July 2005
Winner of the 2004 Liam Glynn Scholarship for the Most Promising Young Scholar in Services, awarded by the Services Special Interest Group of the American Marketing Association
Winner of the 2004 CIBEAR Doctoral Dissertation Grant, USC Marshall School of Business
2004-2005 PhD Excellence in Teaching Award, Marketing Dept, USC Marshall School of Business
Winner of the Best Paper Presentation Award at the 5th Annual Association of Pacific Rim Universities (APRU) Conference, Sydney, Australia, August 2004
Recipient of the university-wide Provost’s Award to represent USC at the 5th Annual Association of Pacific Rim Universities (APRU) Conference, Sydney, Australia, August 2004
Chosen from a university-wide selection of 15 doctoral students to participate in The Future Professoriate, a one-year program conducted by USC’s Center for Excellence in Teaching, 2005