In DocuSign, envelopes not signed by their set expiration date will void and the sender will have to resend the envelope again. To avoid this it is important that the author or sender sets the expiration time to something that is sufficient enough for that form. The default expiration time is 120 days, but this can be changed in the ‘Envelope Settings’ area of the envelope or template. Reminder emails can be sent to signers warning them the envelope is about to expire.

Important: To allow DocuSign to send users reminders, the ‘Reminders Enabled’ box must be checked, as seen below.

Reminder emails can also be sent to signers that they have a document waiting, either once or periodically, to keep the document moving through the approval process.

Senders can change the expiration time of the envelopes they are sending, but this will not change the expiration time on the original form template. If you are a sender and believe the expiration time of a form you regularly use is not sufficient, contact the author of the form to discuss increasing the expiration time.