A reminder that the email server is happening tomorrow- Friday, October 30th
Outage begins at 7pm.
You must use your Windows username/password to access email after this transition.
If all else fails, use TWIG. Check the Support Blog for status updates.
Here are some potential issues that might arise, but we will attempt to avoid:
- Your account wasn’t migrated from chemistry to linuxfs, so email your wasn’t migrated. That is, your account closed by mistake.(you can confirm right now by trying to SSH to linxufs- ask for assistance if you need it)
- You don’t know or recall your Windows username/password to login.(you can confirm right now by trying to SSH to linxufs- ask for assistance if you need it)
- Email client is mis-configured, test your account with TWIG first!
- Some of their mail folders are missing.(contact Computer Support if this is the case)
- Some of their messages are damaged.(contact Computer Support if this is the case)
- Their account was being forwarded before, but isn’t now.(contact Computer Support if this is the case)
- You’re account has been erroneously closed after you requested it remain open after leaving the department.(contact Computer Support if this is the case)
- Your include-lists no longer work, they weren’t migrated.(contact Computer Support if this is the case)
If these or any other issues arise, please contact us. We’re migrating mail to improve your service and after correcting minor hiccups the department will be in a significantly better position to serve your IT needs.