We care about your data safety and overall user experience. Policies are meant to be guidelines for us as well as you, the user- so that we can ensure high levels of service and quality in our work as we strive to become a world-class IT support shop. If you have concerns or questions on policies, please email us at support@chemistry.ohio-state.edu.
The following new computing policies have been posted:
- Restricted Data Policy – College-level guidelines for implementing University security requirements including MCSS and mobile device encryption.
- Communication Policy – Computer Support will make every effort to communicate changes that impact users. The most up-to-date information is posted on the Computer Support Blog (this page) in real-time.
- System Maintenance Window – a weekly scheduled maintenance window will begin each Friday evening at 9pm. Scheduled maintenance may be as short as an hour or two, but systems may be impacted for longer periods during more complex operations. Details of weekly maintenance windows will be posted on the Computer Support Blog.
The following existing computing policies have been updated:
- Password Policy – Responsibilities of users concerning passwords; how to choose strong passwords.(revised 05/08/2008 MR)
Existing computing policies under revision:
- Security Policy – Detailed Security Policy with items that every user needs to remember. (currently under revision to meet MCSS standards 04/30/2008 MR)
All computing policies are posted here.