Communicating & Collaborating – Module 3

Something that I learned and found useful in module 3 is that there are limited clues to what a person is trying to convey when online and that miscommunication is very possible. On page 122 in “E-Learning Companion: A Student’s Guide to Online Success” says that by using acronyms and emoticons if not in a professional environment a person can help clear the ambiguity of communication online. Something that I have put into practice is using proper email etiquette. By using proper etiquette, I end up getting better responses back than I would if I had just written a message with no direction. It really ends up helping both parties and saving each other from confusion.

Something that I think I could put into practice from this module in the future possibly is using the skills from page 166 that explains the etiquette involved in real time chat. I think that would be useful for a possible online course that does lecture online instead of in person. For students, I think that the most useful communication besides in person to a professor is using proper etiquette when emailing. Getting to know the format for emailing is important because it helps streamline the process of reading and responding to emails. If an instructor gets a large amount of email and you email them something that is incoherent then they might not respond or ask for clarification instead of just answering your question.