1. Please provide a brief description of your STEP Signature Project. Write two or three sentences describing the main activities your STEP Signature Project entailed.
For my STEP Signature Project, I went on a Buck-I-SERV trip to Charleston, South Carolina, to serve at Ralph H. Johnson VA Health Care System. Ralph H. Johnson VA Health Care System provides excellent primary care and specialty health services to more than 75,000 Veterans, trains America’s future health professionals, and conducts crucial medical research. Along with eight other Ohio State students, we transported patients within the hospital, distributed donations, sorted food donations and constructed meal packages, made and distributed coffee around the hospital, and helped with administrative duties.
2. What about your understanding of yourself, your assumptions, or your view of the world changed/transformed while completing your STEP Signature Project? Write one or two paragraphs to describe the change or transformation that took place.
Volunteering at the VA Medical Affairs Center was a transformational experience because it granted me a new and positive experience in healthcare and has further strengthened my passion for pursuing nursing. I am grateful for this trip because I had the opportunity to care for and serve a community of veterans–a group I have never worked with before. Since this was my first Buck-I-SERV trip alone, I was slightly nervous, didn’t know what to expect, and thought the group dynamic would be awkward.
One assumption I had was that this service learning trip would be similar to volunteering at the hospital where I live, but the VA Medical Affairs Center proved otherwise. All the staff was welcoming, and everyone was so friendly to one another; it felt like the hospital was a family. In addition, our group had the opportunity to observe in the operating room, which diminished my fear of surgeries.
Another assumption I had was that veterans would be hard to talk to since they are a vulnerable population. I was somewhat nervous and unsure of how to converse with them and made sure to be mindful. However, after directly engaging and forming connections with the veterans and their family members, my perspective broadened on the veteran population as I realized they are like us, just wanting to talk and have meaningful conversations. My whole mindset changed as I learned that veterans deserve the same amount, if not more, of care and respect in comparison to other patient populations. I also developed a newfound appreciation and respect for the veteran community as they continue to have positive outlooks on life and the sacrifices they have made in serving our country. Therefore, I believe it’s important that people find a chance to work with veterans sometime in their lives, as it can create awareness and provide an eye-opening experience.
Lastly, after returning from South Carolina, I believe I have gained a new sense of empathy for the veteran community and have unveiled a better understanding of myself. As I engaged with the veterans that week, I realized that I am more outgoing and communicative than I thought, and I will develop more confidence in myself in the future with my career path. Moreover, I have gained more independence and how to better collaborate with a community. The whole mindset change and personal growth are some significant transformations that I have experienced so far at Ohio State, and I hope to continue serving veterans in the near future.
3. What events, interactions, relationships, or activities during your STEP Signature Project led to the change/transformation that you discussed in #2, and how did those affect you? Write three or four paragraphs describing the key aspects of your experiences completing your STEP Signature Project that led to this change/transformation.
One relationship that led to the transformations discussed in question 2 was with the volunteer staff: Dwight, Karen, Ms. Kelly, and Ms. Val. On our first day of volunteering, Dwight and Karen welcomed us and were excited to have the extra help since a large influx of donations would be arriving. I also had the pleasure of volunteering alongside Ms. Kelly and Ms. Val in making coffee and handing out donations; I found out that both are veterans, which is commendable. During that week, we learned more about them, their backgrounds, and the work they dedicate to the hospital. I remember Ms. Val said, “Always be kind to people because you never know what they’re going through.” This statement still sticks with me because a simple act of kindness can have an everlasting impact on making a positive difference in someone’s life. In addition, it was a privilege to hear such inspiring life experiences and advice from some veterans, and their encouragement to us in our future careers was heartwarming. Even though we spent a short time together, I can say that we formed strong relationships with Ms. Kelly, Ms. Val, and the veterans. I’m grateful for Ms. Kelly and Ms. Val because their encouragement and overwhelming kindness helped me feel comfortable reaching out to veterans. Overall, our group served 288 hours, and I saw that our service could truly impact a place like the VA as we cared for the veterans and brought smiles to their faces.
Our group also had the opportunity to observe some surgeries in the Operating Room. All the staff welcomed us, and the anesthesiologist was very kind in explaining the process of intubating a patient since I told him this was my first observation. Now, I have gained invaluable experience that the entire surgery process is very meticulous and that the staff are exceptionally trained, so there is nothing I should be worried about. Overall, I’m thankful I had the opportunity to observe my first surgery in a welcoming environment, as it helped diminish my fear of surgeries.
In addition, one of the aspects about me that changed over the trip was the relationships I made with my group members. When attending the pre-trip meetings, I was unsure if I would fit in and wondered if the group dynamic would be awkward. The group dynamic actually somehow clicked, and we grew closer and closer by the end of the trip–thanks to my trip leaders, who really brought the group together. From group dinners, car rides, mafia card games, and sightseeing, to conversations, and from simply volunteering together, we had a lot of fun and enjoyed spending time with one another. I didn’t know any of these people before, but I now have learned to approach life with an open mind, as multiple new experiences and opportunities can open up. By the end of the trip, I was grateful that we were able to form great friendships–something that I never envisioned.
Lastly, volunteering in Charleston taught me a lot about myself: I can communicate well with diverse groups of people, am resilient, and can push myself out of my comfort zone. Volunteering at the VA Medical Affairs Center stressed my weakness of struggling to talk to people I don’t know, but I am glad I challenged myself. Because of this, I was able to form meaningful connections with veterans, the staff, and my group, which I will continue to cherish. Overall, I was blessed to work with wonderful people as we did our best to ensure that the veterans receive the care and support they deserve.
4. Why is this change/transformation significant or valuable for your life? Write one or two paragraphs discussing why this change or development matters and/or relates to your academic, personal, and/or professional goals and future plans.
The transformations by volunteering at the VA Medical Affairs Center are significant for my life because they align with my values of compassion, empathy, respect, and caring for others. Not only that, but I have also improved myself personally, and what I have learned will be essential for my future career plans to become a nurse. Pushing myself outside my comfort zone was not easy, but learning new things, gaining more confidence, and forming meaningful connections when talking with the veterans made my trip an unforgettable experience.
Academically, the transformations will be helpful as I will continue to persevere and push myself in my studies. As I reflect on my volunteer experience in South Carolina, compassion and resiliency are some values that are vital in order to accommodate the demands and rigor of the nursing field. Professionally, this trip has enhanced my communication and proactive skills, which are essential in healthcare when conversing with patients and staff. In conclusion, after returning from my trip, I feel more confident in my abilities to initiate conversations with others, whether that be in a hospital or community setting.
First photo is at Mt. Pleasant after alumni dinner.
Second photo is at VA Medical Affairs Center with Mr. Dwight Kress, Program Manager of Voluntary Service.