My STEP Signature Project consisted of working a part-time internship at Ladybird, a local high-end boutique over the summer. My internship exposed me to decisions made behind-the-scenes that are crucial to running a small business beyond just generating sales. Additional responsibilities included inventory management, visual merchandising, and social media coordination.
My perception of operating a business deeply transformed over the course of my internship at Ladybird. I learned that entrepreneurship requires versatility as one must wear multiple hats and support all areas of a business. Before I began working this summer, I understood that large corporations utilize cross functional teams to contribute to their organizational goals, but it wasn’t until I had a hand in each function necessary to conduct a small business that I valued the individual parts that make up a whole successful operation. For example, as a future merchant or buyer, I previously never would expect to care so much about maintaining a meticulous and updated inventory, though in the past few months I’ve learned the importance of knowing the merchandise quantities carried and at what price they’re being sold for. On the day of a storewide seasonal sale, a client came in search of a blouse they’d seen marked down on the store website. My coworkers first assisting the client were unable to find the piece on the salesfloor but having taken down the discounts and inventory levels the night before, I knew exactly where the top was and located it for the client. Without this knowledge, my team would have missed out on a valuable sale opportunity. When I approach my first corporate position, I plan to acknowledge and appreciate the teams who assist in achieving goals of mine because all roles are imperative, no matter how small, to reach success.
The mentorship I’ve experienced with store owner Allison, has greatly altered the way I make decisions and ask for help. As someone who can get stuck with indecision, honing in my instincts can be difficult when lost in overthinking the potential of my options. Styling is a skill Allison has mastered, and I’ve spent much of my internship observing the way she pairs merchandise together. Allison listens to her gut while leaning into trends. A question she poses to me, “is that really what she’s wearing?” prompts me to quickly and critically decide, yes or no, does this work and why? I’ll put myself on the spot now in moments of uncertainty and force out an explanation for my choice, which is a skill I intent to work on to sharpen my eye for decision making.
Though I felt like I learned something new every day on the job, one of the most poignant lessons I’ve cultivated from my relationship with Allison is to always ask, never assume. Allison advised me from the start that she has trouble verbalizing exactly what she’s looking for sometimes. As someone who strives to be one step ahead and please people, I tend to anticipate what someone will ask of me and assume how it should be done in an effort to be proactive. Many small mistakes, like packaging an online order incorrectly or accidently discounting a full priced item, could have been avoided had I asked my supervisor for specifics to fully grasp their instructions instead of acting without necessarily comprehending what’s asked of me. Once I began inquiring without fear of sounding redundant or being judged, I understood that it’s more rewarding to ask (sometimes repeatedly) and do it right the first time, a lesson that will stick with me going into my future career plans.
My role at Ladybird will contribute to my personal growth and career goals. Going to college has taught me how strongly I value community. My first two years felt isolating, and I fell ill with homesickness frequently. To find purpose, I began searching for likeminded others to connect with, despite the insecurities associated with putting oneself out to be perceived. Organizations I’ve found community in like group fitness, fashion production, and now my people at Ladybird, provide me with a sense of joy and fulfillment, feelings that make the human experience better.
Employment at Ladybird has provided me with a safe outlet to enhance my creative and analytical potential through my interactions with those around me. As an aspiring assistant merchant or buyer, the skills I’ve acquired will assist in my long-term success at a larger company. Since I understand the countless responsibilities in running an organization which I may encounter in my career down the line, I’m better equipped to collaborate, make decisions, and ask questions fearlessly.