During my Quality Engineering Internship at STERIS Endoscopy, I engaged in several key activities that contributed to the overall quality assurance process. One of my primary responsibilities was issuing Non-Conformance (NC) forms for products that did not meet the required standards. This involved identifying defects, documenting the issues, and coordinating the rework or other corrective actions needed to bring the products up to standard. Additionally, I collaborated closely with other quality engineers within the department to ensure that incoming parts from suppliers met our quality requirements. This included direct communication with suppliers to address and resolve any issues with parts. Finally, I worked with Quality Inspectors to conduct final inspections of products before they were shipped to customers, ensuring that only the highest quality products reached our clients.
Before my internship, my understanding of the engineering field was largely theoretical, confined to solving mathematical and physical problems learned in the classroom. The four-month internship at STERIS Endoscopy dramatically expanded my perspective on what it means to be an engineer. I realized that engineering is not just about technical problem-solving but also about integrating various skills and working collaboratively to achieve common goals. Throughout my internship, I developed practical skills in problem-solving, teamwork, and communication, which are essential for any engineering professional. This experience revealed the multifaceted nature of engineering work and the importance of skills beyond technical knowledge.
One of the key aspects of my internship that led to significant personal growth was the enhancement of my problem-solving skills. On a daily basis, we conducted problem-solving huddles on the production floor to address any issues that arose. These huddles required me to think deeply about the problems, understand their root causes, and develop effective solutions. I learned to ask critical questions such as why a problem occurred, what factors contributed to it, and how we could prevent it from happening again. This process of root-cause investigation was crucial in developing a systematic approach to problem-solving.
Another critical experience was the development of my teamwork and Cross-Functional Team (CFT) skills. In school, teamwork often meant collaborating with fellow students on projects. However, during my internship, I worked with a diverse range of professionals, including assemblers, warehouse staff, process engineers, and buyers. This diverse collaboration was essential for achieving our project goals and highlighted the importance of effective communication and cooperation among different teams. It taught me that successful engineering projects often require input and expertise from various departments and that the ability to work well with others is a vital skill in the engineering field.
Communication skills were another area where I experienced significant growth. Effective communication in a professional setting is multifaceted, encompassing everything from writing professional emails to presenting ideas clearly and concisely. During my internship, I had numerous opportunities to improve my communication skills. I learned how to draft professional emails, present information to engineers, managers, and directors, and engage in productive daily conversations with my colleagues. These experiences significantly improved my ability to communicate effectively, which is crucial for any engineering professional.
The transformation I experienced during my internship is highly significant for both my personal and professional development. The skills and experiences I gained are directly applicable to my future career in the engineering field. Specifically, my aspiration to work in the automotive industry will benefit greatly from the problem-solving, teamwork, and communication skills I developed at STERIS Endoscopy. These skills are essential for securing a job and excelling in the automotive industry, where collaboration and effective communication are key to successful project execution. Additionally, the ability to address and resolve quality issues, work with diverse teams, and communicate professionally will enable me to demonstrate my capabilities and contribute meaningfully to my future employer. This internship provided me practical skills and confidence in my ability to succeed in engineering.