Training resources

Skype for Business Introduction

Skype for Business Knowledge Base (KB05111)

How to sign in (PC-KB05162, Video; Mac-KB05754)

How to set “Presence” (PC-KB05170, Video; Mac-KB05756)

How to add a contact (PC-Article, Video; Mac-Article)

How to send and Instant Message (PC-Video/Article; Mac-Article)

How to make a call (PC-Video)

How to manage voice mail greetings (PC-KB05797, Video; Mac-KB05797)

How to set up an Online Meeting in Outlook (PC-Video; Mac-Article)

How to blind transfer a call (PC-KB05533, Video; Mac-KB05533)

How to consult transfer a call (PC-Video)

How to manage call forward settings (PC-Video)

How to add Teamring members-used for group call routing and/or a transfer list (PC-Video)

For additional topics and information, please visit the Skype for Business Knowledge Base (KB05111)