How To

Informational Overviews 

General Resources

File Share Requests

Service Now – A portal for Service Desk assistance and OCIO Service Delivery requests

OCIO Self-Service Requests or

BuckeyeLearn – Ohio State’s tool to engage faculty, staff and student employees in training and professional development.

System Status Page – If there is ever an interruption in service a notification will be posted to this page. If you are experiencing problems not listed on this page you can contact the IT service desk for more information at 614-688-HELP (4357) or

Workstation Requests – For Ohio State employees requesting desktop or mobile workstation configurations.

BuckeyeBox – An easy way for faculty, staff and students to share files and folders online.

Ivanti for PC and JAMF for MAC – A patch management tool

MS Exchange Online

  • To access the Outlook Web Application, visit the Ohio State Office 365 Portal and click the “Faculty/Staff” button. Log in using your and university password. After logging in to the Office 365 Portal, select the “Outlook” icon and bookmark or save that page as a favorite from within your browser.

Office 365 – Office 365/ProPlus is the software subscription service of the Microsoft Office 365 offering.

Skype for Business – A voice/phone system that provides Lync Instant Messaging and Presence, desktop sharing, conferencing, a mobile client, and unified messaging that allows users to receive voice messages in their email.

Wireless Network – The Ohio State University provides wireless network services for Ohio State students, faculty, staff and guests.