Microsoft is making changes over the next several months that will affect users that access Outlook on the Web (OWA). Here’s a summary:

  • Non-Supported Browsers Will Have Reduced Functionality in Outlook on the Web: Beginning August 8, Microsoft is making changes that may cause users to encounter issues if they are accessing and OWA using browsers that do not meet the minimum requirements. Update older browsers for the best Outlook experience; a list of supported browsers that work with Office Online is posted on Microsoft’s Support Office site.
  • New Interface for Outlook on the Web: In July, Microsoft began rolling out an updated user interface for OWA. It will roll out to all users by the end of September 2019. Visit Microsoft online to try out the new OWA interface.
  • Outlook for Windows Updated Shared Calendars Model: Microsoft is improving shared calendars in Outlook for Windows. If you are interested in trying the new features before they become part of the default experience, Microsoft has added a new checkbox in the File>Options settings dialog for Office 365 Exchange Online mailboxes. Use this option to turn on the preview for a single Outlook profile. Follow these step-by-step instructions to turn on the preview.

Microsoft will continuing to make changes to improve Outlook and to make it easier for customers to connect.


Microsoft Teams is now available

Collaborate, communicate, and customize with this Office 365 application

Microsoft Teams is now available to all faculty, staff, students, and guests at The Ohio State University. Teams brings together people, conversations and content, integrating the tools that teams need to collaborate more easily. It is a cloud application that seamlessly integrates with other Office programs, some familiar and some new.

Teams allows you to share assets like calendars, files and email, too. For example, you can use Planner to collaborate on project plans seamlessly, in real-time. Read more about Planner in Microsoft Teams here.

Managing Your Office 365 Team

  1. Access Microsoft Teams on the Office 365 Login Page by visiting
  2. Click on “Log in to Teams.” Log in with your Ohio State username and password.
  3. In the Teams application, find the Team name in the left column
  4. Click the ellipses (…) to the right of the Team’s name and choose Manage Team
  5. In the top right, click Add member, search for the person you want to add, and click Add
  6. Assign the new addition the appropriate role and access. Roles default to “member,” but if the person you are adding should be an owner, click the down arrow to the right of the name and choose Owner. You can switch someone from Owner to Member here as well.
  7. To remove someone from the Team, find the name in the Manage Team page, then click the X to the far right of their name

Learn more about the features available in Microsoft Teams and check out the ways other users interact with Teams to improve collaboration in the classroom and the workplace. The initial roll out of Teams will include all features EXCEPT Voice/Calling and Video/Conferencing. These features are included in Skype for Business.
Other Resources
Linked below are some other helpful resources for Microsoft Teams information.

The Ohio State University Wexner Medical Center has NOT approved Microsoft Teams for use by medical center employees.

Need Help?

If you need assistance with Microsoft Teams, contact the IT Service Desk for support:

Phone:            614-688-HELP (4357)


CarmenZoom Now Available for Faculty, Staff and Students

The latest tool in Ohio State’s eLearning toolset has arrived! Introducing CarmenZoom, an enterprise-wide web conferencing tool that allows you to video chat with your colleagues, collaborate virtually on a research project, host remote office hours with students, work together on class projects and more. Check out the Getting Started Guide in the ODEE Resource Center for an overview of the tool.

CarmenZoom has been configured for academic use, and it will be integrated with CarmenCanvas beginning this autumn to better support instructor and student communication.

All faculty, staff and students at Ohio State have been given Pro accounts with Zoom which allow for meetings up to 300 participants, 180 days of cloud storage for recorded meetings and automatic closed-captioning for recordings. Please contact if you feel you need advanced webinar functionality.

Zoom is replacing CarmenConnect as Ohio State’s official academic web conferencing solution. If you had been using Connect to host meetings and webinars, now is the time to give Zoom a try! Also, if you have recordings or files in Connect that you’d like to keep, those must be exported before October 31.

*Please note, CarmenZoom is not intended to be a replacement for Skype for Business, which should be your default tool for communication for university business.