OCIO is releasing a new mobile email solution, Outlook Mobile for iOS and Android, on Friday, June 21. This mobile application provides security protections, while smoothly integrating with Microsoft Office 365 applications.

Functionality is very similar to Outlook, so there’s less of a learning curve when you begin using Outlook Mobile. It also allows you to easily search and find files, contacts and emails.

To run Outlook Mobile on any mobile device there are certain requirements that must be met for security and data integrity purposes.

  • Your device MUST have a device passcode set. You will not be able to use the application until the passcode is set.
  • On Android, you must install the Intune Company Portal app in addition to the Outlook Mobile. You do NOT have to open and configure the app.

For detailed instructions to install Outlook, visit our Knowledge Base.

If you are already using the Outlook Mobile application on your mobile device, if you do not currently have the required security controls in place, on June 21 your device will be asked to enable a password or the application will remove your configured university email account and data. Android users will also need to  install the Intune Company Portal app.

If you are a university employee currently using our supported mobile email solution, VMWare Boxer, you are welcome to switch to Outlook Mobile on June 21. University Medical Center employees should stay on the VMWare Boxer solution at this time.

For technical support, please contact your local IT support or the IT Service Desk contact the IT Service Desk by phone 614-688-HELP (4357), by email at itservicedesk@osu.edu or by logging in online at go.osu.edu/it.