This is an important product notification from Qualtrics regarding the upcoming deprecation of Classic Reports and upgrade to the Advanced Reports experience.

Over the last 24 months, we’ve been working hard to develop an improved and modern reporting experience. The new and improved Advanced Reports experience is now available to all of our customers and offers a number of benefits including: a new simplified user experience, better application performance and increased stability in report generation. You can find out more about the new experience on this support page.

With the general availability of Advanced Reports, we are deprecating Classic Reports on March 31st, 2021.

After March 31st, 2021, you will lose access to any reports which were created with Classic Reports, including scheduled emails and public reports. If you have not already done so, we encourage you to rebuild reports on the Advanced Reports platform and to download a PDF copy of existing reports you wish to keep.

To view Classic Reports in a user account, navigate to the Advanced Reports page (Reports tab > Reports section), click on the name of the advanced report and select View Classic Reports from the dropdown.

If you have a question about the newest version of Reports, please visit the Support Page for Advanced Reports. It’s also always worth checking the XM Community to see if any other users have had the same question about this change. If you’d rather speak to a specialist, our Support Team is always ready to assist. To contact them, please log into your Support Portal.