The following videos give an overview of different tools that can be used to understand processes and settings where quality improvement work may occur.
Videos
Gemba from James Cancer on Vimeo.
Process Maps from James Cancer on Vimeo.
DMAIC Overview from James Cancer on Vimeo.
Project Charter from James Cancer on Vimeo.
Operational Excellence: Lean and Waste from James Cancer on Vimeo.
Gemba Content Development
Script Writers (select to reveal)
- Jan Allard, MS, SSBB
- Rachel Arpin, EdD
- Veronica Pabon, MPH, LSSGB, CPHQ
- Matt Stuckey, MBA, LBBH
Design and Development (select to reveal)
- Rachel Arpin, EdD
Acknowledged Contributors (select to reveal)
- Emily Gribben, BS
- Erin Heuser, MBOE, RT(R)(T), LSSBB, CCMP
- Kellen Maicher, MFA, MS
- Sara Stevenson, MBA, LSSBB
Process Map Content Development
Script Writers (select to reveal)
- Rachel Arpin, EdD
- Derek Flinn, MBOE, LSSBB
- Veronica Pabon, MPH, LSSGB, CPHQ
- T.J. Seelig, LSSGB
Design and Development (select to reveal)
- Rachel Arpin, EdD
Acknowledged Contributors (select to reveal)
- Emily Gribben, BS
- Chloe Higgins, LSSBB
- Erin Heuser, MBOE, RT(R)(T), LSSBB, CCMP
- Sara Stevenson, MBA, LSSBB
DMAIC Overview Content Development
Script Writers (select to reveal)
- Rachel Arpin, EdD
- Sara Stevenson, MBA, LSSBB
Design and Development (select to reveal)
- Rachel Arpin, EdD
Acknowledged Contributors (select to reveal)
- Jan Allard, MS, SSBB
- Megan Board, MBOE, MLT(ASCP)CM, LSSBB
- Derek Flinn, MBOE, LSSBB
- Erin Heuser, MBOE, RT(R)(T), LSSBB, CCMP
- Daniela John
- Kellen Maicher, MFA, MS
Lean and the 8 Forms of Waste Content Development
Script Writers (select to reveal)
- Derek Finn, MBOE, LSSBB
- Rachel Arpin, EdD
- T.J. Seelig, LSSGB
- Veronica Pabon, MPH, LSSGB, CPHQ
Design and Development (select to reveal)
- Rachel Arpin, EdD
Acknowledged Contributors (select to reveal)
- Sara Stevenson, MBA, LSSBB
- Cali Gregory, MHA, CPHQ, LSSBB
Please reach out to osu-qi-hub@osumc.edu with any questions.