Benefits of Performance Management

Performance management is a powerful tool to communicate, motivate, illuminate and allocate – it has many purposes!

  1. Communicate: It is important to articulate agency goals – both internally and externally.
    • Sharing information internally with employees helps them understand how to improve performance.
    • External communication demonstrates transparency and accountability.
  2. Motivate: Most employees want to be successful. Goals and measures help them see what success looks like, communicate results, and let them know that they are together working on a team and toward a greater purpose.
  3. Illuminate: Performance management clarifies desired results for everyone. It lets you know what is going well and where you need to work harder.
  4. Allocate: Employee time is one of the most valuable resources in an organization; performance management allows you to determine where to invest both your money and your staff time.
    • Performance management allows leadership to clearly state, “These are the results we need to achieve.” Rather than monitoring daily processes, performance management allows managers to monitor progress toward these goals by periodically checking performance indicators. Employees can use their energy to do the day-to-day work – the “how” of achieving the desired results. This increases employee engagement and empowerment.