A matter of trust

(Shared by Kimberly Roush, Program Assistant, Ohio Cooperative Development Center and Business Development Network, OSU South Centers)

Posted to the Ohio State University Extension-Community Development Blog
on June 9, 2016 at 10:42 am
by author Becky Nesbitt, OSU Extension CD, Assistant Professor & Extension Educator (Ohio Valley EERA)

What would you say is the most important element of any relationship? Good communication? Accountability? Honesty? Or are these characteristics and behaviors part of something larger, something much more fundamental? Perhaps, the most important thing, the bedrock that supports the foundation of all relationships, is trust.

Trust-2016-06-09-10bp6dcTrust 2016-06-09Countless scholars, experts and ordinary folks throughout history have touted the importance of building and maintaining trust. Noted educator and author, the late Dr. Stephen R. Covey, often wrote about its importance to relationship building. “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” Covey continues, “When the trust account is high, communication is easy, instant, and effective.” When individuals trust each other, they have empathy for one another, forgive easily, and give each other the benefit of the doubt.

Unfortunately, trust is one of those gifts that can be easily taken for granted. Trust is built over time, when intentions, words and actions align. Yet like a dry forest in the path of a raging wildfire, it can be destroyed in just a moment, damaging relationships, undermining teams, and negatively affecting performance and satisfaction. Read More