School of Communication Technical Support

As we transition to online teaching, please be aware of the following support contact information. Also, review this important online teaching preparedness document that is intended for School of Communication instructors. It contains information on Duo backup codes, network considerations, and online teaching support contacts.

School of Communication IT Office: (rings to our shared  IT office line in 3177 Derby): 614- 292- 7253

IT Manager (Jay Smith): 614- 292- 7692

Office of the Chief Information Officer support line (for email/password/Skype for Business issues): 614-688-4357

Resources for Instructors:

Resources for Students:

NEW  Recorded Zoom trainings (for School of Communication instructors):

NEW  Interactive Zoom training for School of Communication instructors (by appointment):

Carmen/Canvas support form:

Zoom support form (for non-urgent things):

As always, please email for routine support requests but also don’t hesitate to give us a call if you want to check the status of a ticket or want to chat about computer/software things.