As we transition to online teaching, please be aware of the following support contact information. Also, review this important online teaching preparedness document that is intended for School of Communication instructors. It contains information on Duo backup codes, network considerations, and online teaching support contacts.
School of Communication IT Office: (rings to our shared IT office line in 3177 Derby): 614- 292- 7253
IT Manager (Jay Smith): 614- 292- 7692
Office of the Chief Information Officer support line (for email/password/Skype for Business issues): 614-688-4357
Resources for Instructors: http://keepteaching.osu.edu
Resources for Students: http://keeplearning.osu.edu
NEW Recorded Zoom trainings (for School of Communication instructors): http://go.osu.edu/commonline
NEW Interactive Zoom training for School of Communication instructors (by appointment): http://go.osu.edu/zoomhelp
Carmen/Canvas support form: https://resourcecenter.odee.osu.edu/form/556
Zoom support form (for non-urgent things): https://resourcecenter.odee.osu.edu/form/4263
As always, please email email@example.com for routine support requests but also don’t hesitate to give us a call if you want to check the status of a ticket or want to chat about computer/software things.