Needs Portal Trainings
Register now for an upcoming Needs Portal training:
July 18, 2022 – 11AM-1PM
Register now for an upcoming FPM Needs Portal Refresher training:
July 18, 2022 – 2:30PM-3:30PM
Join us for drop-in Needs Portal Office Hours
First Monday of the month from 9:30AM-10:30AM:
July 11, 2022 – 9:30AM-10:30AM
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Needs Portal Video Tutorials
For Caseworkers:
How to create a support ticket-Part 1 (Part 1 covers the Case Overview & Demographics tabs)
How to create a support ticket-Part 2 (Part 2 covers the Service Request & Share Support Ticket tabs)
How to update a support ticket-VOCA Direct Services
For Parent Mentors:
How to update a support ticket-Home Visits
For Service Providers: