Needs Portal Trainings
Register now for an upcoming Needs Portal training:
December 20, 2021 11AM-1PM
Register now for an upcoming FPM Refresher Needs Portal training
(for those who have completed the general training and would like a refresher):
Next training to be scheduled for January 2022
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Needs Portal Video Tutorials
For Caseworkers:
How to create a support ticket-Part 1 (Part 1 covers the Case Overview & Demographics tabs)
How to create a support ticket-Part 2 (Part 2 covers the Service Request & Share Support Ticket tabs)
How to update a support ticket-VOCA Direct Services
For Parent Mentors:
How to update a support ticket-Home Visits
For Service Providers: