New! Needs Portal Training Videos

We know that many of you are already using the Needs Portal. We currently have 78 tickets logged by 9 different counties!

We hope that you are getting comfortable with the Needs Portal. To assist you, Elinam has just posted a set of videos guiding workers through the use of the Needs Portal. There are videos for caseworkers, family peer mentors, and service providers. In addition to the links below, you can access the videos from these two places:

  1. The Training Page of the this website
  2. The FAQ page available after you have logged into the Needs Portal.

For caseworkers

For Parent Mentors

For Service Providers

Please let us know of any additional training resources that would be helpful.

Introducing New Needs Portal Staff

I wanted to introduce two new team members who will be helping with the Needs Portal for Ohio START.  We hope that by adding staff we can provide you with better support during Year 2.5.

Christy Kranich, M.S.W. has been providing support to Ohio START in the background for the past year. She was the primary force in developing the website (https://u.osu.edu/ohiostart/) and the infographics for the interim evaluation reports.  For the past few months, she has been shadowing Eli Dellor at the trainings.  Christy will be conducting trainings and answering TA calls and emails.

Karla Shockley McCarthy, M.S.W. is a current Ph.D. student.  Karla was one of two students who developed the Opioid Family Support Toolkit (found here: https://u.osu.edu/toolkit/). She has also developed an infographic on using drug tests in child welfare (stay tuned for a copy) and has been supporting our Regional Partnership Grant with Fairfield and Pickaway counties. For the Needs Portal, she will be scheduling trainings, including those with your local providers, and answering TA calls and emails.

 Eli Dellor is still assisting with trainings and providing TA.  She is working on developing some “how to” videos to walk you through using the Portal. 

As a reminder, if you are already using the Needs Portal, you only need to add new tickets for new cases and update the VOCA services provided each month and we will pull the reports Fawn needs.  If you haven’t begun entering tickets, let us know if you need a refresher training.

 We also have a new email needsportal@osu.edu.

 We look forward to continuing to work with all of you!

 Bridget