Stephanie Q. Liu, PhD, CHE
Assistant Professor
Hospitality Management | Consumer Sciences
Department of Human Sciences
The Ohio State University
265C Campbell Hall
1787 Neil Avenue, Columbus, OH 43210
Office 614-292-7184 | Fax 614-292-4339
Email: liu.6225@osu.edu
Education
- C.H.E., Certified Hospitality Educator, American Hotel & Lodging Educational Institute (AHLEI)
- Ph.D., Hospitality Management (Specialization: Services Marketing), Pennsylvania State University
- M.A.S., Applied Statistics, Pennsylvania State University
- M.S., HRIM, Pennsylvania State University
- B.S., HRIM with High Distinction, Pennsylvania State University
Research Interests: Services Marketing
Dr. Liu’s research examines marketing strategies and consumer behavior related to experiential consumption, with special interests in service encounter, advertising, social media, and technology innovation.
Teaching Experience
- Consumer Behavior
- Strategic Management
- Services Marketing
- Hospitality Information Technology
- Introduction to Hospitality Management
Editorial Experience
- Editorial Director
- Ad Hoc Reviewer for Journals
- Journal of Service Management
- Journal of Service Theory and Practice
- Cornell Hospitality Quarterly
- Journal of Hospitality and Tourism Research
- International Journal of Contemporary Hospitality Management
- Ad Hoc Reviewer for Conferences
- Annual International Council on Hotel, Restaurant, and Institutional Educator (ICHRIE) Conference
- Annual Graduate Education & Graduate Student Conference in Hospitality and Tourism