About Dr. Liu

stephanie-liuStephanie Q. Liu, PhD, CHE

Assistant Professor

Hospitality Management | Consumer Sciences

Department of Human Sciences

The Ohio State University

265C Campbell Hall

1787 Neil Avenue, Columbus, OH 43210

Office 614-292-7184 | Fax 614-292-4339

Email: liu.6225@osu.edu

*** Seeking A Highly Motivated PhD Student For Fall 2018! ***

Research Interests: Services Marketing

Dr. Liu’s research examines marketing strategies and consumer behavior related to experiential consumption, with special interests in service encounter, advertising, social media, and technology innovation.


  • Ph.D., Hospitality Management (Concentration: Services Marketing), The Pennsylvania State University
  • M.A.S., Applied Statistics, The Pennsylvania State University
  • M.S., Hotel, Restaurant, and Institutional Management, The Pennsylvania State University
  • B.S., Hotel, Restaurant, and Institutional Management, The Pennsylvania State University

Teaching Experience

  • Consumer Behavior
  • Strategic Management
  • Services Marketing
  • Research Methodology
  • Hospitality Information Technology
  • Introduction to Hospitality Management

Editorial Experience

  • Editorial Team Member: Editorial Director at the Journal of Service Management
  • Ad Hoc Reviewer: Journal of Service Management; Journal of Service Theory and Practice; Cornell Hospitality Quarterly; International Journal of Hospitality Management; Journal of Hospitality and Tourism Research; International Journal of Contemporary Hospitality Management; International Journal of Sustainable Transportation; International Council on Hotel, Restaurant, and Institutional Educator (ICHRIE) Conference; Graduate Education & Graduate Student Conference in Hospitality and Tourism…

Connect with Stephanie!