Stephanie Q. Liu, PhD, CHE
Assistant Professor
Hospitality Management | Consumer Sciences
Department of Human Sciences
The Ohio State University
265C Campbell Hall
1787 Neil Avenue, Columbus, OH 43210
Office 614-292-7184 | Fax 614-292-4339
Email: liu.6225@osu.edu
Area of Expertise: Services Marketing
Stephanie’s research examines marketing strategies and consumer behavior related to experiential consumption, with special interests in service encounter, advertising, social media, and technology innovation. Her work has appeared in top-tier journals including Journal of Service Research, Journal of Business Research, Journal of Services Marketing, Cornell Hospitality Quarterly, and International Journal of Hospitality Management. She serves as an editorial director at Journal of Service Management.
Education
- Ph.D., Hospitality Management (concentration: Services Marketing), The Pennsylvania State University
- M.A.S., Applied Statistics, The Pennsylvania State University
- M.S., Hotel, Restaurant, and Institutional Management, The Pennsylvania State University
- B.S., Hotel, Restaurant, and Institutional Management, The Pennsylvania State University