Dr. Liu

stephanie-liuStephanie Q. Liu, PhD, CHE

Assistant Professor

Hospitality Management | Consumer Sciences

Department of Human Sciences

The Ohio State University

265C Campbell Hall

1787 Neil Avenue, Columbus, OH 43210

Office 614-292-7184 | Fax 614-292-4339

Email: liu.6225@osu.edu


  • C.H.E., Certified Hospitality Educator, American Hotel & Lodging Educational Institute (AHLEI)
  • Ph.D., Hospitality Management (Specialization: Services Marketing), Pennsylvania State University
  • M.A.S., Applied Statistics, Pennsylvania State University
  • M.S., HRIM, Pennsylvania State University
  • B.S., HRIM with High Distinction, Pennsylvania State University

Research Interests: Services Marketing

Dr. Liu’s research examines marketing strategies and consumer behavior related to experiential consumption, with special interests in service encounter, advertising, social media, and technology innovation.

Teaching Experience

  • Consumer Behavior
  • Strategic Management
  • Services Marketing
  • Hospitality Information Technology
  • Introduction to Hospitality Management

Editorial Experience

  • Editorial Director
  • Ad Hoc Reviewer for Journals
    • Journal of Service Management
    • Journal of Service Theory and Practice
    • Cornell Hospitality Quarterly
    • Journal of Hospitality and Tourism Research
    • International Journal of Contemporary Hospitality Management
  •  Ad Hoc Reviewer for Conferences
    • Annual International Council on Hotel, Restaurant, and Institutional Educator (ICHRIE) Conference
    • Annual Graduate Education & Graduate Student Conference in Hospitality and Tourism

Connect with Dr. Liu