Stephanie Q. Liu, PhD, CHE
Assistant Professor
Hospitality Management | Consumer Sciences
Department of Human Sciences
The Ohio State University
265C Campbell Hall
1787 Neil Avenue, Columbus, OH 43210
Office 614-292-7184 | Fax 614-292-4339
Email: liu.6225@osu.edu
Research Interests: Services Marketing
Dr. Liu’s research examines marketing strategies and consumer behavior related to experiential consumption, with special interests in service encounter, advertising, social media, and technology innovation.
Education
- Ph.D., Hospitality Management (Specialization: Services Marketing), Pennsylvania State University
- M.A.S., Applied Statistics, Pennsylvania State University
- M.S., Hotel, Restaurant, and Institutional Management, Pennsylvania State University
- B.S., Hotel, Restaurant, and Institutional Management (High Distinction), Pennsylvania State University
Teaching Experience
- Consumer Behavior
- Strategic Management
- Services Marketing
- Hospitality Information Technology
- Introduction to Hospitality Management
Editorial Experience
- Editorial Board Member: Editorial Director at the Journal of Service Management
- Ad Hoc Reviewer: Journal of Service Management, Journal of Service Theory and Practice, Cornell Hospitality Quarterly, Journal of Hospitality and Tourism Research, International Journal of Contemporary Hospitality Management, Annual International Council on Hotel, Restaurant, and Institutional Educator (ICHRIE) Conference, Annual Graduate Education & Graduate Student Conference in Hospitality and Tourism
Media Coverage
- “Penn State Investigator’s Passion for Research Coincides with Results of Study” by Penn State News (Dec. 12, 2015)
- “天生爱比较之‘别人’的魔咒” by 绿柚智识 (Jun. 6, 2016)
- “Drunken Noodles or Pad Kee Mao? Language Matters on Ethnic Menus” by Ohio State News (Sep. 12, 2017)
- “Why Americans Don’t Like Their Menus to Be Too Authentic” by MarketWatch (Sep. 14, 2017)