About Dr. Liu

stephanie-liuStephanie Q. Liu, PhD, CHE

Assistant Professor

Hospitality Management | Consumer Sciences

Department of Human Sciences

The Ohio State University

265C Campbell Hall

1787 Neil Avenue, Columbus, OH 43210

Office 614-292-7184 | Fax 614-292-4339

Email: liu.6225@osu.edu

Research Interests: Services Marketing

Dr. Liu’s research examines marketing strategies and consumer behavior related to experiential consumption, with special interests in service encounter, advertising, social media, and technology innovation.


  • Ph.D., Hospitality Management (Specialization: Services Marketing), Pennsylvania State University
  • M.A.S., Applied Statistics, Pennsylvania State University
  • M.S., Hotel, Restaurant, and Institutional Management, Pennsylvania State University
  • B.S., Hotel, Restaurant, and Institutional Management (High Distinction), Pennsylvania State University

Teaching Experience

  • Consumer Behavior
  • Strategic Management
  • Services Marketing
  • Hospitality Information Technology
  • Introduction to Hospitality Management

Editorial Experience

  • Editorial Board Member: Editorial Director at the Journal of Service Management
  • Ad Hoc Reviewer: Journal of Service Management, Journal of Service Theory and Practice, Cornell Hospitality Quarterly, Journal of Hospitality and Tourism Research, International Journal of Contemporary Hospitality Management, Annual International Council on Hotel, Restaurant, and Institutional Educator (ICHRIE) Conference, Annual Graduate Education & Graduate Student Conference in Hospitality and Tourism

Media Coverage

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