Revisit the conversation here:

Access to health information has been an intractable determinant of health disparities in Latino communities. While limited English proficiency and low health literacy are widely researched determinants of inadequate access to health information, we also know need to know more about other social factors that can improve access, such as social support, culturally resonant messaging, and trust between patient and provider.

As part of this webinar, Drs. Rachel Showstack and Karol Hardin will discuss patient perceptions of remote interpreting—what patients call “la maquina”—and patient perceptions of their doctors’ competence, or incompetence, due to language discordance. Providing us hope for future improved patient-provider interactions, Drs. Parizad Dejbord-Sawan and Dalia Magana will highlight the need for cultural mediators and provider cultural humility to improve health outcomes, and the proactive efforts Latina women are already making to improve outcomes for themselves, their families, and their communities.

The webinar ultimately aims to stimulate dialogue about our hopes for what ‘patient-centeredness’ can look like for U.S. Latino patient populations.  We hope to highlight crucial places that require immediate intervention, ideally in collaboration with applied linguists, if we are to improve health outcomes for LEP Latino populations, especially in this urgently time-sensitive moment of COVID-19.