“And as museums open up for participation around collections, documentation, program activities and exhibitions, a key ingredient is trust. With trust contribution, collaboration and co-creation is possible. If museums are perceived as safe spaces for contribution and collaboration, if the audience trusts the museum, it is possible to achieve real social impact in society.”
https://medium.com/@kajsahartig/museums-as-safe-spaces-or-comfort-zones-some-thoughts-37aaaad0b535