Service Spotlight

This edition’s special recognition goes to Dave Moore and Dr. Jackie Davis. They helped a patient who wears prism in her prescription. The glasses had gotten out of alignment to the point where it was inducing vertigo for the patient. It was so bad the patient’s son drove her to the clinic on a Saturday to seek getting them repaired. When they arrived, Dave Moore was setting up for the Admissions Visit Day. He explained that the clinic was not open on Saturday. However, he sprang into action to find someone who could help. Dr. Davis then put her optical magic to action by repairing and adjusting the glasses to perfection. The patient was finally able to overcome her vertigo and was absolutely delighted with the extra effort put forth on her behalf.

Make a service spotlight nomination

Have you witnessed a staff member displaying an exceptional effort to go above and beyond to serve a patient? If so, nominate them for the next edition’s “Service Spotlight.” Send your nomination to Dr. Nixon at Nixon.24@osu.edu.