Test Your Knowledge (with answers)

What should you do when you find a stack of printed test results on the windowsill next to the printer?

  1. Find matches and burn the test results before an auditor finds it.
  2. Bring the stack of test results to the lunch room to ask other students who left them there.
  3. Put the test results in your locker so you can use them for your next case report.
  4. Quickly report the location, date, time and nature of the information found to Geoff Wiggins (Security Officer) or Cathy Beatty (Privacy Officer) so that further training can be provided and to avoid a privacy breach.

Answer: #4

Where should you put a document with a patient’s name and office visit information that you found on the fax machine in the mail room?

  1. Do not touch it. You could be accused of leaving PHI in plain view.
  2. Put the document in a shred bin.
  3. Secure the document in an envelope and place the document in Scott Fultz’s (Mailroom Coordinator) mail box for distribution.

Answer: #3

What should you do with a check with payment information for a patient service that has date of service, patient name, and insurance account number that was mistakenly put in your mailbox?

  1. Leave immediately with the check. Proceed to your bank and cash it.
  2. Record the patient’s name and insurance account number on a separate paper and keep it in case anyone questions you about it. Conceal that paper in your locker.  If no one approaches you about it within 30 days, place the paper with patient information in a shred bin.
  3. Secure the document in an envelope and deliver it to the Billing office on the third floor of Starling-Loving.

Answer: #3