Jeanne M. Hogarth

Senior Analyst, Consumer Policies

Consumer & Community Affairs

Board of Governors of the Federal Reserve System, Washington DC
20551

202/785-6024 E-mail:hogarthj@frb.gov

Experience

1995 – Present Board of Governors of the Federal Reserve System, Washington
DC. Senior Analyst, Consumer Policies, Division of Consumer & Community
Affairs

1982 – 1995 Cornell University, Ithaca NY. Associate/Assistant Professor,
Consumer Economics and Housing; Extension Faculty, Cornell Cooperative
Extension (Appointment was 70% Extension, 30% Research)

Sabbatical at the Bureau of Labor Statistics, July-December, 1989. Analysis
of Consumer Expenditure Survey and Survey of Consumer Finances data

1981 – 1982 University of Illinois, Urbana, IL. Assistant Professor,
Family and Consumer Economics; Family Economics Specialist, Illinois Cooperative
Extension Service (Appointment was 100% Extension)

1971 – 1978 Olmstead Falls Board of Education, Olmstead Falls, OH. High
school home economics teacher

Education

Ph.D. (1981) and M.S. (1979) in Family and Consumer Economics, The Ohio
State University, Columbus OH

Thesis: Income Elasticity of Household Energy Expenditures

Dissertation: Retirement Behaviors of Low Income and Non-low Income
Men

B.S. in Education, cum laude (1971). Bowling Green State University,
Bowling Green, OH

Journals

Refereed

_____ and English, M.P. “Consumer Satisfaction with the Complaint Resolution
Efforts of a U.S. Federal Agency” Journal of Consumer Satisfaction,
Dissatisfaction, and Complaining Behavior, 1997, forthcoming.

Fletcher, C.N..; ______; and Schuchardt, J. “The Potential of the Public-Private
Partnership in Outreach” Journal of Public Service and Outreach,
2 (3), 1997, forthcoming.

______; Harrison, E. Z.; and Cascio, K. “Waste Reduction and Limited
Resource Families” Resource Recycling, 14 (4), 1995,100-105.

______ and Laquatra, J. “Building a Home Buyers’ Educational Program”
Housing and Society, 21 (3), 1994, 27-33.

“Asset Management and Retired Households: Savers, Dissavers and Alternators”
Financial Counseling and Planning, 2, 1991, 97-121.

“Models of Accepting an Early Retirement Incentive” Lifestyles: Family
and Economic Issues, 10 (1), 1989, 61-82.

_____ and McGonigal, J. W. “The New York FarmNet Experience: A Program
Model” HumanServices in the Rural Environment, 12 (3), 1989, 22-27.

“Accepting an Early Retirement Incentive: An Empirical Study” Journal
of Human Resources, 23 (11), 1988, 21-33.

“Work After Retirement: Realities and Implications” Journal of Consumer
Studies in HomeEconomics, 11, 1987, 207-218.

“Retirement Planning Education: What Do People Want to Know? When Do
they Want to Know It?” Journal of Consumer Education, 3 (1), 1985,
21-24.

_______ and Krein, S.F. “Fighting Inflation: Urban and Rural Strategies”
Journal of Extension,
22 (March/April), 1984, 13-18.

Krein, S. F. and _______ “Family Adaptation to Economic Change” Illinois
Journal of Consumer Education, 1 (1), 1983, 6-11.

Invited/Non Refereed

“Almost Everything You Wanted to Know About Vehicle Leasing” Consumer
Interest Annual, 1997, p. 218-221.

Book Review of Consumer Rites: The Buying and Selling of American
Holidays, appearing in
Advancing the Consumer Interest, 8(2),
1996, 33-34.

“Retirement Planning” Human Ecology Forum, 19 (4), 1991, 8-12.

“Saving and Dissaving in Retirement” Family Economic Review, 2(2),
1989, 13-17.

“Communicating With Employees About Retirement Benefits” Topics in
Total Compensation,
3(4), 1989, 369-376.

“More From Your Money” Extension Review, Fall, 1987 (with Josephine
Swanson).

Andrews, S. and ______ “Using Volunteers to Improve Effectiveness” Journal
of Extension,
24 (Winter), 1986, 24 (Idea Corner short note).

“Retirement Incentives and Retirement Planning” Human Ecology Forum,
15 (2), 1987, 15-16.

“What Unemployment Really Means” Human Ecology Forum, 14 (1),
1986, 24-25.

Congressional Hearings

Saving & Spending Patterns of Retirees. Hearing before the
Subcommittee on Retirement Income and Employment of the Select Committee
on Aging, U.S. House of Representatives. May 30, 1992, Jamestown, NY. (Comm.
Pub. No. 102-881)

Consumer Choices in the Financial Services Industry. Oversight
hearing on “The Ability of Consumers to Plan their Financial Affairs,”
Subcommittee on Consumer Affairs of the U.S. Senate Committee on Banking,
Housing, and Urban Affairs, Washington, D.C. November 5, 1987.

Conference Proceedings

Lee, J. and _____. “Returns to Information Search: Consumer Mortgage
Shopping Decisions”
Marketing and Public Policy Proceedings, 8,
1998 (forthcoming).

_____ and O’Donnell, K.H. “Moving Consumers to the Mainstream Financial
Sector: Challenges and Opportunities” Consumer Interest Annual,
44, 1998 (forthcoming).

Lee, J. and _____ . “Shopping for a Credit Card: Does Information Search
Pay Off?” Consumer Interest Annual, 44, 1998 (forthcoming)

_____ and O’Donnell, K.H. “Bank Account Ownership and Use of Financial
Institutions: Helping the ‘Unbanked” Become ‘Banked'” Proceedings of
the Eastern Family Economics & Resource Management Annual Conference,
1998, forthcoming.

_____ and O’Donnell, K.H. “Being Accountable: A Descriptive Study of
Unbanked Household in the U.S.” Proceedings of the Associaiton for Financial
Planning and Counseling Eduction, 1997, (forthcoming)

_____ and Shue, J.F. “Consumers’ Response to Credit Card Solicitations.”
Consumer Interest Annual, 43, 1997, p. 10-15.

English, M. and _________. “There’s Got to Be a Better Way: New Ways
of Protecting Consumers” Marketing and Public Policy Proceedings,
6, 1996, p. 40-47.

“The Role of Education and Regulation in Protecting Consumers: A Federal
Reserve System Case Study of Uninsured Bank Products.” Consumer Interest
Annual, 42, 1996, p. 359-361.

________ and Swanson, J. “Using Contemporary Adult Education Principles
in Financial Education with Low Income Audiences” Family Economics &
Resource Management Biennial, 1, 1995, p. 139-146.

“Consumer Education for Limited Resource Families: A Case Study on Waste
Reduction” Consumer Interest Annual, 41, 1995, p. 170-176.

______ and Laquatra, J. “Building a Home Buyers’ Educational Program”
American Association of Housing Educators Conference Proceedings,
1993, p. 125-142.

______ and Swanson, J. “Voices of Experiences: Limited Resource Families
and Financial Management” Presented at the Family Economics & Management
Conference, American Home Economics Association Meetings, 1993, p.
13-28.

“Patterns of Saving and Dissaving in Retirement Aged Households” Presented
at the American Council on Consumer Interest 37th Annual Conference,
Cincinnati OH, April, 1991, p. 331-337.

_____ and Garner, T.; Miler, R.; Passero, W.; Sedransk, N. “Data Comparability
Among Federal Household Surveys” in Enhancing Consumer Choice, Columbia
MO: ACCI., 1990, p. 525-539.

“The Economic Status of Older Households: Filling in the Gaps” Presented
at the Southern Regional Family Economics Conference, February,
1990, p. 12-23.

“Saving and Dissaving in Retirement” Presented at the Annual Agricultural
Outlook Conference, Washington, DC, November, 1988, p. 486-495.

“Saving and Dissaving in Retirement” Presented at the American Council
on Consumer Interest 34th Annual Conference, Chicago, IL, April, 1988,
p. 19-25.

“Investment and Consumption Patterns Based on Personal Values” Presented
at the National Family Economics Extension Specialists’ Workshop,
Chicago, IL, April, 1988, p. 55-56.

“Changes in Asset Resources During Retirement” Presented at the American
Council on Consumer Interest 33rd Annual Conference, Denver, CO, April,
1987, p. 66-73.

“Work After Retirement: Intentions of Persons Eligible for an Early
Retirement Incentive” Presented at the American Council on Consumer
Interest 32nd Annual Conference, St. Louis, MO, April, 1986, p. 70-75.

“The Family as an Economic Unit: Research in Times of Transition–Discussion”
in Human Resources Research, 1887-1987: Proceedings, (R.
Deacon and W. Huffman, eds.), p. 157-159. Presented at the Human Resources
Research Symposium, St. Louis, MO, March, 1986.

“Using Spreadsheet Templates in Family Resource Management Extension
Programs” presented at the North Central Computer Institute Workshop
on Computer Applications for Family Financial Management Professionals,
St. Paul MN, October, 1985, p. 25-30.

“Alphabet Soup and Family Finances: The Effect of Technology on Family
Financial Decision Making” presented at Family Economics/Home Management
Section of American Home Economics Association for Pre-Conference meeting,
June 1985, p. 196-206.

“Factors Affecting the Probability of Accepting an Early Retirement
Incentive: Evidence to Support Retirement Planning Education” Presented
at American Council on Consumer Interest 31st Annual Conference,
Ft. Worth, Texas, March, 1985, p. 19-24.

_____ and Rudd, N.M. ” Retirement: Determinants and Their Relationship
to Public Policy” Presented at Economic Decisions of Families, sponsored
by Family Economics/Home Management section of American Home Economics
Association, June 1983, p. 53-64.

Reports

_______ and Conover, D. M. “Consumer Shopping for Mortgage Refinancing,
Home Equity Loans and Home Equity Lines of Credit.” Report for the Division
of Consumer & Community Affairs, Federal Reserve Board, August, 1997
(in draft)

______ and Conover, D. M. “Consumer Shopping Behaviors for Home Purchase
Mortgage: Evidence from the 1997 Survey of Consumers.” Report for the Division
of Consumer & Community Affairs, Federal Reserve Board, November, 1997
(in draft)

______ and Lee, J. “Consumer Shopping for Home Purchase Mortgage: Evidence
from the 1995 Survey of Consumer Finances.” Report for the Division of
Consumer & Community Affairs, Federal Reserve Board, October, 1997
(in draft)

Potkai, S.; Farrish, J.; and ________. “Analysis of Credit Card Solicitation
Issues.” Report for the Division of Consumer & Community Affairs, Federal
Reserve Board, December 1996.

Harrison, E.Z. and _____. “Waste Reduction Through Consumer Education.”
Report for the New York State Energy Research and Development Authority,
May 1996

“Consumer Understanding of Risks Associated with Nondeposit Investment
Products.” Report for the Division of Consumer & Community Affairs,
Federal Reserve Board, March 1996.

Conference Presentations (no proceedings published)

_____ and English, M. “We’re from the Government and We’re Here to Help:
“Consumer Satisfaction with the Complaint Resolution Efforts of a U.S.
Federal Agency” Presented at the bi-annual Conference on Consumer Satisfaction,
Dissatisfaction, and Complaining Behavior, Salt Lake City, UT, July, 1997

“Building an Understanding of Credit Services,” Presented at the NCCE/AT&T
Credit Education Strategies Conference, Jacksonville, FL, November, 1994.

“Listening to Learners: Credit Education From and For Low Income Audiences,”
Presented at the Professional Development Conference for Extension Specialists
in Family Resource Management and Housing, Herndon, VA, March, 1994.

“Do Incentives Work? Household Waste Reduction Attitudes and Behaviors,”
Presented with S. Stone at WasteTech 1991 Conference, Toronto, Ont. Canada,
October, 1991.

“Financial Management Education Microcomputer Tools for Use in Community
and Classroom Programs with Adult and Youth Audiences,” Presented at the
American Home Economics Association annual meeting, Baltimore, MD, June,
1988.

“Using Assets in Retirement: The Economic Destiny of Retirees,” Presented
at the Family Economics/Home Management Section of American Home Economics
Association for Pre- Conference meeting, June 1987.

“Using Assets in Retirement: Effects on the Economic Security and Stability
of the Elderly” Presented at the New York State Home Economics Association
annual meeting, May, 1987.

“Microcomputer Applications in Cooperative Extension” Presented at the
Western Regional Family Economics-Home Management meeting in San Francisco,
CA, November, 1986.

“Money and Sex: Changes in Financial Asset Holding of Men and Women”
Presented at the New York State Home Economics Association annual meeting,
April, 1986.

“Planning for Retirement: What Do You Need to Know and When Do You Need
to Know It?” Presented at Strategies for Economic Security and Stability,
sponsored by Extension Committee on Policy, Family Resource Management
section, May 1984.

“Changes in Social Security and What They Really Mean: Indications from
Research.” Presented at New York State Home Economics Association annual
meeting, May 1983.

Working Papers

Results from Focus Group Interviews Conducted as Part of the Needs Assessment
for Building an Understanding of Credit Services (BUC$). 3-93.

“Saving and Dissaving in Retirement” RP88-2 Consumer Economics and Housing
Research Paper Series.

“Models of Accepting an Early Retirement Incentive” RP88-5 Consumer
Economics and Housing Research Paper Series.

“Changes in Asset Resources During Retirement” RP87-4 Consumer Economics
and Housing Research Paper Series.

“NY FarmNet: Helping the Farm Family and the Family Farm” RP87-2 Consumer
Economics and Housing Research Paper Series.

“Changes in Financial Resources During Retirement: A Descriptive Study”
RP86-4 Consumer Economics and Housing Research Paper Series.

“Determinants of Accepting an Early Retirement Incentive” RP86-3 Consumer
Economics and Housing Research Paper Series.

“Work After Retirement: Determinants and Policy Issues” RP86-1 Consumer
Economics and Housing Research Paper Series.

“A Study of the Early Retirement Incentive Program of the New York State
Employees Retirement System: Preliminary Report” RP84-3 Consumer Economics
and Housing Research Paper Series.

Grants & Contracts

“Putting Consumers in Charge: Credit Education Strategies” $26,800 funded
by American Express Office of Public Responsibility for videoconference
production and evaluation. 5/94-3/95.

“High School Financial Planning Program” $1,000 funded by National Endowment
for Financial Education, 1994-95, 1993-94, 1992-93, 1991-92, 1990-9 1.

“Implementing a Home Buyer Educational Program,” $32,677 funded by Ag
Telecommunications Fund (Ag*Sat), Extension Service-USDA for satellite
video-conference training. 8/l/93-4/l/94

“Utilization of Drop-Off Recycling Facilities in Tompkins Co.,” $1,000
funded by Tompkins Co. Solid Waste Division, 7/l/93-9/30/93

“Building a Home Buyer Education Program,” $12,000 funded by Extension
System, US Department of Agriculture, 10/92-4/93

“Waste Reduction for Limited Resource Families: Developing a Waste Reduction
Component for the Expanded Food and Nutrition Education Program,” $12,000
funded by Extension System, US Department of Agriculture, 2/92-9/93

“Building an Understanding of Credit Services (BUC$)” $58,918 funded
by National Coalition for Consumer Education/AT&T Consumer Credit Education
Fund, 4/91-6/94.

“Economic Changes after Retirement” $55,496 funded by Social Security
Administration, 10/87 – 9/88.

“Ready…Set…Retire! V.2” approximately $8,000 funded by IBM-Project
Ezra Transfer Study, 2/88-12/88.

“Family Financial Decision Making” approximately $5,000 funded by IBM-Project
Ezra, 9/8512/86.

Experiment Station Hatch Grants:

Measures of the Economic Well-Being of Rural and Metropolitan Older
Persons, 1990-94.

A Study of Early Retirement Incentives in the New York State Employees
Retirement System, 1983-85.

Changes in Financial Resources During Retirement, 1985-87.

Early Retirement Incentive Programs and Retirement Decision Making,
1990-92.

Outreach & Extension Resources

Keys to Vehicle Leasing, 1997-98. Consumer education materials
including brochure, glossary, web pages.

Mutual Funds: Understand the Risks, 1995-96. Consumer
and banker education program resources on nondeposit investment products
sold through banks. Multimedia; some materials in Spanish.

Building an Understanding of Credit Services (BUC$),1993-95.
A Peer-Volunteer Financial Education Program for Limited Resource Families.
Trainer and Volunteer Leader notebooks cover basic budgeting, credit, community
resources, family communication, working with learners, consumer rights
& responsibilities; trainer notebook also includes program administration
and leader training sections. Some materials in Spanish.

Get the Goods, Not the Garbage, 1994. A Waste Reduction
Consumer Education Program for Limited Resource Families. Seven section
teaching resource notebook includes background information, training outlines,
ideas for learner lessons, activities and flipcards. Spanish & English.

More From Your Money, 1994 (1984). A resource management
program for limited income families containing materials on financial management
and food buying. Teaching package (audio tape, lesson plans, flipcards,
worksheets) available in English and Spanish.

Building a Home Buyers’ Educational Program, 1993. A Resource
Notebook for Community Educators on Pre-Purchase Home Buying, available
electronically on Internet and in hard copy. Five sections cover introduction
of the materials, planning, delivering, and evaluating home buyer education
programs, and an annotated reference listing of home buyer resources.

Family Budget Counseling Program., 1992. Multimedia package
(training notebook, consumer materials, VHS video) for training volunteers
to deliver financial management education. Contains materials on program
management and 8 training sessions: values, goals, & communications;
record keeping; basic budgeting; credit & debt; consumer rights &
responsibilities; savings; local resources; and counseling skills.

Take Control of Your Finances, 1991(1984). A multi-media
package (VHS video, slide/audiotape, script, teaching guide, worksheets,
computer program and documentation) to help newly forming households set
up a spending/savings plan.

Financial Fitness, 1991 (1986) Three part series targeted
to limited resource audience. Titles include Shape Up Your Spending, Trim
Your Credit Line, and Build Your Savings. Available in English and Spanish.

Money and Children, 1986. A multi-media package (transparency
masters, teaching guide, fact sheets) to help parents and other adults
teach children money management skills.

Personal Finance Templates, 1986. 12 spreadsheet applications
such as size of emergency fund needed, credit decisions, amount of life
insurance needed, financing college, financing retirement, evaluating savings
alternatives.

Ready…Set…Retire! (Versions 1.0 and 2.0), 1987 &
1989. Developed programming algorithms and screen design, developed documentation,
worksheets, and factsheets for educational computer program to help clientele
estimate the amount of savings needed for a comfortable retirement. Teaching
guide includes lesson outline, transparency masters, and background information
for using fact sheets and computer program.

Time: A Precious Commodity, 1985. Bulletin in the Balancing
Work and Family Life series, jointly authored with Christiann Dean, Human
Development and Family Studies.

CEH TOPICS. Primary author on over 20 fact sheets on Financial
Management, Saving and Investing, Credit, Loss of Income and Financial
Problems, Money and Children, Retirement Planning, and Mortgage Decision-Making.

Consumer Close-Ups

Changes in the Financial Industry: Banking Deregulation and Beyond 1982/83-#2.

Pension Funds 1984:1

Assets in Retirement 1985:8

Consumer Choices in the Financial Services Industry 1987:7

The Shrinking Middle Class 1988-89: 6

Savings Patterns of Retirement Age Households 1990-91:1

Do Incentives Work? Household Waste Reduction Attitudes and Behaviors
1990-91:5

Waste Reduction and Limited Resource Households 1994-95:3

CEH News (department newsletter to county extension agents).
Contributed articles on updates on financial industry legislation and regulation,
tax planning, understanding and using economic data (CPI, unemployment
data), risk management, computers and home management, variable rate loan
regulations and credit availability, financial planning, and retirement
planning.

Training &Inservice Education Presentations

Satellite Trainings

Putting Consumers in Charge: Credit Education Strategies (12/94)

Building a Home Buyers’ Educational Program Satellite Conference (12/93)

Transition to Independent Living: Financial Management for Older &
At-Risk Youth (10/92)

Housing in the 1990’s (6/90)

Other Inservice/Training

Keys to Vehicle Leasing (10/97, 12/97)

Building an Understanding of Credit Services (BUC$) (10/95, 6/94,4/93,
9/92)

Home Buyer Education: Housing Counseling Programs for Low Income Families
(3/95)

It’s to Your Credit (3/95)

Get the Goods, Not the Garbage (5/94)

More From Your Money (5/94)

Insurance Issues (11/93)

Issue in Long-Term Care (10/93)

Women’s Financial Information Program (1/93, 6/90)

Transition to Independent Living: Financial Management for Older &
At-Risk Youth (6/92)

Using Computers in Adult and Youth Financial Management Programs (6/91)

Financial Management Programs Involving Volunteers (6/90)

Quality Caregiving & Financial Management (5/89)

Mortgage Alternatives (6/88)

Involving Volunteers in Financial Management Programs (6/87)

Computer Assisted Education in Financial Management (6/87)

Family Financial Management: Back to the Basics (3/87)

Financial Planning for Retirement (5/86)

Using Microcomputer Spreadsheets in Financial Management Programs (10/85,
5/86)

Savings and Investments (6/85)

Topics in Family Financial Management (3/83, 3/85)

The Computer as a Tool in Family Resource Management (6/84)

More From Your Money (EFNEP) (4/84)

Family Resource Management (3/84)

Money and Children (9/83)

Retirement Planning (6/83)

Consulting

Ithaca College Gerontology Institute. Developed and delivered workshop/training
program, “Golden Years and Greenbacks,” financial management issues for
caregivers. March, 1995.

University of Kentucky. Developed and delivered retirement planning
seminar. January, 1995.

New York State Governor’s Office of Employee Relations. Developed &
delivered training program for Employee Assistance Program Coordinators
on financial management topics (budgeting, savings, credit & debt management
retirement, home buying, working with financial advisors). 1992-93.

Cornell University. Office of the Provost. Developed and delivered retirement
planning program specially targeted to Cornell Faculty. 1989-90, 1993-94.

New York State Office for the Aging. Assisted in material development
and training for “Directions,” a pre-retirement planning course for state
employees. Materials used in selfteaching. Spring, 1986; Fall, 1987; Fall,
1991.

Alcan Aluminum Corporation. Consult with Personnel Department staff
and employees regarding early retirement incentive offer. April, 1986.

National Association for Extension Home Economists. Taught post-conference
workshop “Personal Financial Management” (continuing education credit)
San Diego, Sept. 1985.

Connecticut Cooperative Extension Service. Plan, develop and deliver
2 day statewide training on financial planning, retirement planning, and
financial products and services. May 1985.

Aid Association for Lutherans national training session in Washington,
DC, “Women’s Issues In Retirement Planning.” July 1984.

Media Releases

Television appearances on CBS This Morning (National program, subject:
financial management after retirement), Perspectives (Albany, NY, subject:
bank deregulation), AM Buffalo (Buffalo, NY, subjects: retirement planning,
money and children), WTEN Noon News (Albany, NY, subject: shopping for
financial services), WCNY Good Afternoon (Syracuse, NY, subject: housing
finances).

Cornell Consumer News Service. Contribute an average of 2 articles
per month to news and feature service with state, regional and national
circulation.

Consumer Information Network/Closer Look. Phone in radio news
service, Cornell University.

Numerous commercial radio programs in Illinois, New York, and Washington,
DC, resource for
Kiplinger’s Personal Finance Magazine, Money Magazine,
Parent’s Magazine.

Awards

Special Achievement Award, Board of Governors of the Federal Reserve
System, 1997

Association for Financial Planning & Counseling Education Outstanding
Educational Program Award for Mutual Funds: Understand the Risks,
1996

Community and Rural Development Institute, Cornell University, Innovator
Award for Healthy Families Program, 1996

American Association of Family & Consumer Sciences Family Economics
& Resource Management Education Award for Building an Understanding
of Credit Services, 1995

Extension Service-United States Department of Agriculture Impact 2000
Award for Ready … Set … Retire!, 1993.

American Society of Agriculture Engineers Blue Ribbon Award, Educational
Aids Competition for Home Buyers’ Guide, 1992.

Gamma Sigma Delta Merit Award for Distinguished Extension Programs,
1990.

Epsilon Sigma Phi Superior Performance Awards

– North East Regional Team Award for Building Blocks for Toddlers, 1997

– Team Award for Building Blocks for Toddlers, 1996

– Tools for Teaching Award, 1991, 1994

– Team Award for NY FarmNet Program, 1988

– Extension employee with three years of service or less, 1986

New York State Home Economics Association Spotlight Award, 1987

Professional Affiliations & Service

American Council on Consumer Interests

Local arrangements co-chair, 1998 annual conference

M.S. thesis awards committee, 1996-97

Conference program co-chair, 1995 annual conference

Nominating Committee, 1994-96

President-elect/President/Past-President, 1991-94

Search committee chair for editor of Advancing the Consumer Interest,
1993-94

Member, Board of Directors, 1990-94

Planning committee for the Second International Conference on Research
in the Consumer Interest 1987-1990

Applied Consumer Economics Award Committee, Chair, 1987-89

Conference paper reviewer, 1983-present

New York State and American Association of Family and Consumer Sciences

State Vice-President, Program 1986-88

Vice President for Program of Southern District 1984-86

President for Southern District, 1990-92

Gamma Sigma Delta

Cornell Chapter Historian, 1994-97

Extension Leadership

State leader for family resource management programs

Served on U.S.D.A. base program strategic planning committee

Serve on Experiment Station Committee on Policy–Social Sciences (T-5)
Committee

Administrative Leadership

Acting Department Chair, January-June, 1989

Department Extension Leader. 1988-1992

University and college service, including service on Employee
Benefits Advisory Committee, Student Financial Aid Committee, Cornell Traditions,
College Field Study Committee, Nominating Committee.

Directed 7 M.S. theses and 2 Ph.D. dissertations

Phi Kappa Phi, Omicron Nu, Phi Upsilon Omicron

Editorial Committees: Journal of Extension, Advancing the Consumer
Interest

Journal Reviewer for: Journal of Consumer Research, Journal of Family
& Economic Issues, Journal of Consumer Affairs, Advancing the Consumer
Interest, Financial Counseling & Planning

Community Service

Wesley United Methodist Church

At-large member of Administrative Board, 1997-2000

St. Paul’s United Methodist Church

Board of Global Ministries, 1984-87; chair, 1984-1986

Finance Committee, 1987-90

Staff-Parish Relations, 1990-93

Endowment Policy Task Group chair, 1993

Board of Trustees, 1994-95; chair, 1995

North-Central New York Conference of the United Methodist Church

Conference Board of Pensions, 1992-95

Development Fund Committee, 1993-95

Wesley Foundation Board of Directors, 1985-1995

Co-president, 1986-87

President, 1987-89, 1991-95

Treasurer, 1990

Cornell University Master Swimmers, 1984-1995

Vice-president, 1986-87

President, 1987-88

Treasurer, 1988-89

Family and Children’s Services of Tompkins County

Family Debt Counseling Board of Directors, 1988-90