Counseling and Planning
The Journal of the
Association for Financial
Are Families Who Use
E-Banking Better Financial Managers?
Jeanne M. Hogarth and Christoslav E. Anguelov
- Using the 2001 Survey
of Consumer Finances, the contribution of various electronic banking
technologies to financial management practices of U.S. households are
explored. Results for a three-level ordered probit model reveal
that, controlling for a range of socioeconomic, demographic,
experiential and attitudinal characteristics, consumers’ use of direct
deposit, phone banking and computer banking are associated with
“better” financial management. Implications for firms, educators,
and policy makers are provided.
Keywords: Electronic banking, financial management