Taking Brouhaha’s by the Horns (by Ruth Frankenfield)
Last month I addressed the importance of addressing conflict. This week, I’m offering the DESC process to help. This model, originally developed by Sharon A. and Gordon H. Bower, has been proven over time to be a highly effective conflict…
Commitment
I was searching through some old files and I came across something brilliant from one of our Physical Therapists in Oncology Rehab. With her permission, here is the email where she shared quotes from Healing with Heart that were meaningful to her: From:…
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