The Needs Portal is a hybrid web-based resource, referral, and Management Information System (MIS) that enables individuals to receive access to social and health services more quickly. This secure website allows caseworkers to record the service needs of families. Service providers are able to review these needs and let caseworkers know when they can assist families. It is a means of directly connecting caseworkers and child welfare service providers.
Using a web-based system allows:
- Caseworkers to make real time connections with families
- Service providers to edit and update their availability and any change in services.