Technical Specifications
Below are the hardware, software, and skills necessary for you to instruct online courses at Ohio State University. Additional resources are available through Ohio State for any number of these sections.
Baseline technical skills necessary for online courses
- Basic computer and web-browsing skills
- Familiarity with computer-based presentation tools
- Navigating Carmen
Technology skills necessary for this specific course
- Carmen Zoom text, audio, and video chat
- Recording a slide presentation with audio narration
- Recording, editing, and uploading video
- Basic Carmen Canvas knowledge
Necessary equipment
- Computer: current Mac (OS X) or PC (Windows 10+) with high-speed internet connection
- Webcam: built-in or external webcam, fully installed
- Microphone: built-in laptop mic or external microphone
Tech Support
For help with your password, university e-mail, Carmen, or any other technology issues, questions, or requests, contact the OSU IT Service Desk. Standard support hours are available at https://it.osu.edu/help, and support for urgent issues is available 24×7.
Self-Service and Chat support: https://osuitsm.service-now.com/selfservice/
Phone: 614-688-HELP (4357)
Email: ServiceDesk@osu.edu
Instructors should reach out to EHE OIT for help with hardware and software questions and advice. It is recommended that the instructor set up a 1:1 consultation with OIT to discuss hardware/software needs.