Preparation before you enter the meeting room
- Install the Connect Add-in by clicking the appropriate link then running the downloaded program –> https://carmenconnect.osu.edu/common/help/en/support/addindownload.htm
- Run a Connection Test –> https://carmenconnect.osu.edu/common/help/en/support/meeting_test.htm
- Use a headset mic –> http://resourcecenter.odee.osu.edu/carmenconnect/headset-mics-faculty-staff
Within the Session
- Be in a quiet location.
- Be sure to use a wired or stable wireless internet signal.
- Run the Audio Setup Wizard built into CarmenConnect–> http://resourcecenter.odee.osu.edu/carmenconnect/audio-setup-wizard
Please let your CON IT support group know if you need assistance with any of these steps or with CarmenConnect in general.