Are you (or your students) having issues getting into a Proctorio quiz? Here are some troubleshooting steps to try.
- Make sure Chrome is updated.
- Clear your browser cache. You only need to remove “Cached images and files” and can keep your cookies and history.
- Try removing Proctorio from Chrome and adding it back in.
- Restart your computer.
If that still doesn’t help, try chatting with support via the Proctorio extension in Chrome. More information is at https://proctorio.com/support