What can we learn from Google? By Robin Frazier

Over the last several years, Google seems to be at the top of the list as one of the best companies to work for by Time, Forbes, Inc., and many more. Could it be the perks of having on-site doctors and hair stylists, having one of the top recognized paid parental leaves,  or is it the gourmet cafeteria food (lunch is free by the way)? While the list of perks is long, Google’s former Head of People Operations, Laszlo Bock credits their management/leadership quality as one of the reasons Google’s retention rate is high and their employees are happy. But, what makes a great leader or great manager successful? According to Bock, successful leaders and managers demonstrate the following:

  • They give actionable feedback that helps employees improve performance.
  • They don’t micromanage and trust their team.
  • They show consideration for their team members as individuals.
  • They keep the team focused on priority results/deliverables.
  • They regularly share relevant information from senior leadership.
  • They have meaningful discussions about career development with each team member at least once every 6 months.
  • They communicate clear goals for their team.
  • They possess the technical expertise required to effectively manage their team.
  • They are the leader their team members would recommend to their colleagues.

According to Bock, “If you perform every behavior on the list, you’ll be an amazing manager.” (And maybe you’ll have a chance at the gourmet lunches, too.)


“Google’s HR boss says the best managers practice these 9 Habits.” Business Insider, Richard Feloni, 02 April 2015. Web 06 Feb. 2018.



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