Establishing a Culture of Consideration

Everyday impoliteness spreads in the workplace. We all need to work to ensure we are not being impolite to each other and to hold each other accountable when we are impolite.   Recommendations for establishing a culture of consideration:

  • Have leaders model good behavior
  • Make expectations about civility clear
  • Teach civility
  • Measure, score and reward civility
  • Penalize bad behavior right away

SHRM Magazine, September 2015, page 16 “Workplace Rudeness: Put a Cork in IT!” by Kathy Gurchiek

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