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To Ohio State University FSA participants, Ohio State’s Flexible Spending Account (FSA) vendor, TASC, will transition to a new system during March 2016, which will affect participants with Dependent Care and/or Health Care FSA accounts. In order to accurately transition accounts, there will be a short blackout period from March 14-22, 2016. During this time, you will not be able to use your Health Care Flex Card, submit claims, receive reimbursement or view your account online. Should you have eligible dependent care or health care expenses for reimbursement during the blackout period, you may submit a claim to be reimbursed for those charges after the transition. Health Care FSA Participants should receive a new Health Care Flex Card by March 14, and it will be active for use as of March 23. By March 23, 2016, all of your information will be transferred to TASC’s new system and regular FSA processing activities will resume. Once the transition is completed, you will be able to log into My FSA via eprofile.osu.edu or use the new Benefits by eflex mobile app to track your claims and available balances. For more information, visit go.osu.edu/MyFSA. |