Competency Evaluations

 

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During the first year of Dental Hygiene school I believe that all students should be aware that they are being evaluated. This ensures that the student has a definite grasp of the instrument and how and why it is used. The second year students however, should know the fundamental and be able to preform the proper techniques without a doubt. If not remediation is needed, and fast!

Although instrument competencies are nerve wracking, I do believe some instrument competencies should be performed more than once. Instruments like the explorer and the probe are very important for the hygienist to know like the back of their hand. We must be able to detect calculus and measure proper sulcus and pocket depths when evaluating a patient. Instruments that I believe can be conducted once and done, are the universals, gracies and sickles. If the student is proficient in detecting calculus, but there is a problem removing it we know that there is a deficiency in their removal skills. This is when I would recommend a second competency using a specific instrument that should target the calculus. When an instructor finds and area of missed calculus, they can ask question like, what instrument would you use to access this area? How do you use it? And, let me see your technique? Not all calculus is easy to remove, this second competency remediation can be a helpful  tool to revisit or learn different techniques by the clinic instructor for tenacious calculus.

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Students are always going to be nervous, there is no way to get around that. As an instructor the best thing you can do for a student is be approachable. Allow the student to take their time to reduce nerves and shaking. Confidence comes with time. We must be positive and reenforce that clinic is a learning environment, if students didn’t need direction we would be living in Alabama and not in Ohio.

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Coaching and Role Modeling

To answer the question of whether or not faculty should only reinforce what is taught in the classroom or textbooks, I would say, yes and no. However in order for this to be acceptable the clinic staff have to be calibrated to accept alternate methods of techniques and instrumentation. We have to teach the universal methods; we want to teach students proper ergonomics, stroke techniques and fulcrum placements. Once they are competent on the basics, I feel that supplemental techniques should be allowed as long as they remain ergonomically correct. Lets say you are observing a student scaling the linguals of the upper left quadrant, she looks as thought she is having a hard time and keeps adjusting herself and the mirror to help with visibility. She turns to you and states “I just cant get this area.” Do you continue to let her struggle because that’s the way the book says you have to scale the area or do you recommend another option? You recommend another way. In the Preceptor Handbook it described the coaching process as “changing strategy to address changing situations.” I agree with this 100%. By demonstrating changing her position to the seven o’clock position, having the patient raise her chin and turning to the left, she now has direct vision and can obtain a solid fulcrum.

There are many other techniques that can be altered, specific posterior instruments used on the anterior, specific anterior instruments used on the posterior, polishing first to remove heavy plaque, etc.

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The main thing you want to do as a clinical instructor is:

  1. Make sure the student has a solid understanding of the basic information taught and can demonstrate the skills competently in clinic.
  2. Reinforce that alternate methods can be helpful however, in some cases the universal method may be the only way to access calculus, so don’t rely on alternative methods to work 100% of the time.
  3. Ergonomics, Ergonomics, Ergonomics! Remind your students they must keep this in mind if they want to have a long successful career.
  4. Lead by example.

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?????Questioning Skills?????

After reading the chapter on Clinical Teaching Strategies and Techniques and the article on Developing Questioning Skills I had to sit back and think. Clinical instructors get pulled in so many directions, they have to observe, intervene when needed, give feedback and support development of professional skills. Not only do they do this for an individual student, but rather multiple students at a time. In our clinic at OSU the ratio is 5/1, five students per one clinical instructor. Students really have to come to clinic with their game face on and be prepared for clinic. I found it interesting and was surprised when I read that the normal wait time for a question is One Second! To me that doesn’t allow much time for a student to digest the question to reply with an answer before the instructor spits out an answer. However I can see how and why this would happen in a busy clinical setting.

So how can we go from asking the wrong questions like asking questions on specific information to asking the right questions in order to promote learning? Simple follow the Principles of Questioning and allow students time to answer.

In the scenario of the lesion noted on the buccal mucosa, I would ask.

  • How would you describe the lower lip?- Factual and thought-provoking question
  • How does his health history tie into your findings?- Extracting question
  • If this was in your mouth how would you address the lesion and what would you do?-Personalized question
  • Under what circumstances would this need to be evaluated by the Pathologist?-Stimulate Critical Thinking and Encourage Lengthy and sustained answers
  • What oral health recommendations would you recommend?- Simple question
  • How can we communicate the severity/ lack of concern to the patient about our findings?- Partnership question

We need to make sure that we ask the approipate open ended questions to promote learning and give more than five seconds to receive a response. Some students are rapid firers when it comes to answering questions and others need to digest the question a bit before responding, and that’s okay. As instructors even though time is of essence, we need to extend the classroom knowledge into the clinical setting to make sure each student can relate the information. This goes back to the other week when we where describing what makes a Great Clinical Instructor and many of us said Patience!!! It all ties together.

Clinical Teaching


May 2014 cant get here fast enough, Im looking forward to graduation and stepping into a dental practice as a valued team member. As an entry-level dental hygienist I am 100% positive that I will take my instrumentation and patient communication skills and knowledge of periodontal disease and what it takes to maintain a healthy oral environment into a private practice. In the Preceptor Handbook they talked a lot about ‘Coaching”. I feel that at OSU all the instructors do a great job coaching the students. Through their one on one coaching they are preparing each student with different learning styles to be confident to self assess patients in private practice. There where eight characteristics of Coaching listed in our reading and after reading all of them, I was happy to be able to think back and know that I have experienced an instructor at some point using all of these methods throughout my Hygiene education. They have forged partnerships, committed to produce a result, accepted each other nonjudgementally, encouraged students to improve, acknowledged uniqueness, prepared for coaching encounters, gave and received feedback and went above and beyond what was expected. I can truly say that our instructors at OSU are Great Role Models. I have learned so much in the classroom and in clinic, but little do they know that their behaviors and interactions with the patients is a lesson in itself.

“Education is what remains after one has forgotten what one has learned in school.” -Albert Einstein. I believe that there is truth to this quote, there is so much throughout our lives that we have learned and don’t think about once we have it mastered. I believe that learning is like building blocks and we are constantly adding new information to our existing knowledge. Last semester we talked about Blooms Taxonomy, where we had learned that there are many stages of knowledge and cognitive processes when it comes to completely and confidently understanding a subject. In the dental field and in life in general we are constantly evolving and new information, techniques and procedures will forever be changing. Thus education will never halt. Is it important to teach facts? Yes, these facts are the stepping stones of our education and give us direction when it comes to providing personalized care for our patients. Although I have learned so much throughout the Dental Hygiene program at OSU, I know I have so much more to learn, that only time will provide.

Critical thinking and problem solving is defiantly important to teach in Dental Hygiene. When in clinic there are five students per one instructor, so when we are in clinic we don’t have a coach/instructor helping us every step of the way when treating our patient. It is a valuable skill to be able to think fast to answer questions and make decisions regarding our patients oral health. I have always thought that critical thinking and problem solving went hand in hand, so I was happy to see that psychologists seen them as being intertwined. The article states “Critical thinking is the reflective process in which individuals assess a situation or evaluate data by using mental capacities characterized by adjectives such as compare, analyze, distinguish, reflect and judge.” The article describes problem solving as “The implementation component of the overall critical thinking process.” After reading this article, I think that its important to teach and focus on demonstrating critical thinking, because once you have learned and have a good understanding of a subject, one will be able to problem solve on their own. I feel that it is important to master both skill, for the fact that we don’t have cookie cutter patients, no one is the same. What may be a great solution to a problem for one patient may not work for someone else with the same problem. We must be able to think outside the box and this is where critical thinking and problem solving becomes important.