Zoom Recordings and Using Mediasite for Management

The Problem of Management of Zoom Recordings

As The Ohio State University shifts toward a more-normal instructional landscape heading into the Autumn 2021 semester, there’s an enormous amount of content recorded by instructors over the past year-plus.  Long-term use of that content intersects with the current 120-day retention schedule on Zoom recordings.  OCIO simply can’t provide enough storage to allow everyone to keep everything, forever, so how should you manage what you worked so hard to create for future uses?

Do I Need to Archive My Recordings?

The basic questions to answer are what content do you have (regular course lectures? guest lectures? special event recordings?) and how do you need to re-use that content in future (e.g., how long do you need to keep recordings, and will you use them in future course instances)?

For this Part I of two blogposts, I’m walking through handling recordings that appear in the “Recordings” area in your carmenzoom.osu.edu profile (these may have been originally in Canvas, but will still be listed at the main CarmenZoom portal).  The Part II blogpost will show how to incorporate Mediasite-stored content in Canvas courses.

What Are My Options for Zoom Recordings?

  1.  Leave them in Zoom – if you don’t need the recording after the allowed 120 days, the recording will be automatically moved to trash.
  2.  Move them to Mediasite – OSU centrally sponsors and supports this tool for recordings/presentations.  It’s good for storing recordings that need a longer lifespan and which will be re-used.  Current retention schedule is 2 years+2 semesters (if a recording is not actively viewed/used).
  3.  Move them to Microsoft OneDrive/SharePoint storage – good for even longer retention but there are no management tools within OneDrive to help you organize and reuse. (IMHO, it’s easier to re-use recordings in Canvas from Mediasite.)

The whole purpose of Mediasite is to provide recording management and sharing functions.  Mediasite is absolutely easier to use than either OneDrive or BuckeyeBox for making recordings available in Carmen.  Also note that BuckeyeBox is being phased out by the end of 2022; much of Physics has already been migrated.

The Basic Process

  1.  Download your Zoom recordings to an appropriate swap space (such as OneDrive);
  2.  Prepare/edit your caption files (fix text issues); and
  3.  Upload the recording files to Mediasite; then, upload your caption file.

Downloading Zoom Recordings to Swap Space

If you will need to download your Zoom recordings after the session, don’t use your personal meeting room for recording; save those recordings to the cloud rather than locally.  Local recordings of your personal meeting room cannot be downloaded.

1.  Log into CarmenZoom – remember that even if your recording was scheduled and recorded from a Canvas course, the recordings are listed in the web portal.

2.  Assuming you’re using OneDrive as your “swap” area for this process, open that up, and do some initial organization up front:

  • Decide on a filenaming system and be consistent when you manage recording files – your filenames should contain enough information to figure out what it is and let you find it later, should it wind up in an unintended location.
    • Example for lectures files: “PHY1200_WeekX_Lec_Topic” where X is the week # within the semester, and “_Lec_” denotes a lecture recording file.
    • Example for transcript files: “PHY1200_WeekX_Lec_transcript” where “transcript” indicates that it’s the transcript file that goes with the lecture recording.
    • Consistent filenaming makes it easier to keep groups of files together; the main consideration is consistency so you can find things later.
  • If you do set up subfolders on OneDrive for your recordings (e.g., if you have more than one course’s content to shift), keep the folder structure as flat as possible, to not exceed the 144 character limit on OneNote paths.

3.  From the Recordings listing, choose the recording to be downloaded to your swap space; click on the session title to expose further detail.

4.  Note the multiple files under each CarmenZoom recording.  You’ll usually have 3 files available; additional files are listed if you recorded multiple presenters separately.  Download all files per recording, either by clicking on the “Download” link boxed in red, or individually from the red links below the player icon.

Image shows detail of a Zoom cloud recording, with various files available relating to the recording

 

 

 

 

 

 

 

 

You may decide that the audio-only file (with no visual on the speaker) is less helpful; e.g., a science course where visual content the instructor shares/writes during a common lecture is critical.

5.  Zoom recordings are in MP4 format; transcript files are in VTT format – this becomes important in next steps.

A Note on Zoom File Types

Depending on your profile settings and/or how you configured your session recording settings, you may see one or more of the following kinds of files under a given CarmenZoom recording:

  • Shared screen with speaker view: MP4 file with audio and video showing both active speaker view and shared content.
  • Shared screen with gallery view: MP4 file with audio and video showing both gallery view and shared content.
  • Active Speaker: MP4 file with audio and video showing the active speaker view only.
  • Gallery View: MP4 file with audio and video showing the gallery view only.
  • Shared Screen: MP4 file with audio and video showing the shared screen only.
  • Audio only: M4A file with a recording of the audio.
  • Audio transcript: VTT file with a transcript of the audio only.
  • Chat file: Text file with the transcript of in-meeting chat.

Caption Files and Captioning Your Recordings

Per the OSU Accessibility Standard, “all video content must have a synchronized text track (caption), providing transcription of spoken text, speaker identification, and text equivalents of non-verbal audio”.  OSU is bound by accessibility requirements, and captions ARE required for all course- and public-facing video content.

So, captioning is why you want the VTT files when you download recordings.

Unfortunately, you will need/want to do edits and fixes on your transcripts; Zoom’s captioning engine (Otter.ai) is not perfect.  Automatic transcription works less-well with presenters who speak quickly, and discipline-specific terminology doesn’t always make it correctly into the caption.  I think it’s easier to take care of this before you upload everything to Mediasite, but it is possible to do corrections after upload.

Editing Caption Corrections Before Uploading to Mediasite

    • Open the VTT transcript file; Notepad works very well for this purpose.
    • You’ll see the frame timings and the text chunks – skim down the text and review for necessary corrections.
    • Don’t disturb the timing markings unless you know what you’re doing – this keeps the caption text correctly timed with the video.
    • Editing ahead of upload also lets you clean up any “um’s”, “ah’s” or other gaps (this makes for a cleaner transcript file).
    • Re-save your VTT file – it’s probably best to save as a copy with a new filename, and not re-save over the original just in case.

(You can, in fact, do caption corrections by uploading your MP4 recording file to YouTube; I’ve done it both ways, but unless you need to deal with some major audio-video timing corrections, I think it’s easier and faster to fix the VTT file in Notepad before uploading to Mediasite.)

Uploading to Mediasite

Open up the Mediasite portal, and authenticate with your OSU name.n credentials.  You’ll be directed to the My Presentations dashboard.  Your list of presentations/videos will be pretty empty until you start uploading and managing your recordings.

Caveat:  At this time, there isn’t a way to bulk-upload recordings to Mediasite.

But – since you did consistent filenaming when downloading, this is relatively straightforward:

  • You can upload all MP4 files first, then upload the transcript files; or
  • You can upload each MP4 and upload the accompanying transcript file, before moving on to the next recording.

Look for the blue “Add Presentation” button in the upper right area of the dashboard and click:

Mediasite Add Presentation button

 

 

 

  • Upload New Video ItemFrom the choices presented, click on the “Browse Files” button in the Upload New Video item.
  • Navigate to the area where you have stored your MP4 file and select it.
  • Enter the information needed: Presentation Name (use your filenaming convention here), Presentation Description, and (for now) the radio button for My Drafts.

Note:  Physics does not use shared folders at this time; that may change as the department gets used to Mediasite.

  • Click the “Create Presentation” button.  Mediasite will process the recording file – and depending on how long the original Zoom session was, it may take a few minutes (but usually much quicker than with Zoom recording processing times).
  • After processing, you’ll see the video listed in My Drafts – and you should see a Mediasite Player icon (rather than the processing bar on the video):

Mediasite dashboard player icon

 

 

 

 

 

 

 

  • Click on the video title, to the right of the icon – the player will open up in a larger size in your browser.
  • Note the options to the right of the player area – this is one of the places you can adjust permissions, etc.: Mediasite Recording Properties and Settings

 

Upload the Caption File

  • To attach the corrected caption file, click on “Edit Details” to the right of the player area; choose the Delivery tab to expose the caption upload area:

Mediasite - Delivery Tab - upload caption SRT file

  • Click the checkbox for “Audio Transcriptions” and click the “Manually Upload an Audio Caption File” radio button.
  • Click “Select File” and navigate to the location where you have the VTT file stored. Once you have the correct file selected, click “Open”.
  • Next, adjust the viewing permissions in the “Who Can View?” slider; “Everyone” works fine for Mediasite-to-Canvas availability.  (The “My Organization” setting is known to have certain quirks.)

Check the Upload

It’s always advisable to check that your upload is good, and that the captions are tracking with the video.

The quickest/easiest way to do a spot check is to use the “Watch in New Window” link toward the top of the recording options.

Once the video opens and you start viewing it, check the captions by clicking on the “CC” logo along the bottom of the video window; the captions should display with your corrected text.

 

Attribution:  This content is an updated and extended version of a tutorial video first created by Mike Bierschenk of ASCTech; my thanks to Mike for sharing his original work.  (His tutorial covers both moving Zoom recordings to Mediasite – the University’s centrally-supported management tool – as well as using Mediasite recordings in Canvas; I’m breaking this content into two separate posts: (a) transferring content from CarmenZoom to Mediasite; and (b) incorporating Mediasite-stored content in Canvas.)

Zoom – Managing Automatic Deletion of Cloud Recordings

Hey, look – email from CarmenZoom about soon-to-be-deleted recordings!

I received an email today about CarmenZoom recordings in my list that are set to be deleted, per the current OSU retention schedule.  This is actually a good thing, as it’s making me go back and review what’s there.

The email notification looks like this:

Screenshot of CarmenZoom deletion email notice

 

 

 

 

 

 

 

…. and the link to the recordings will be right below.

CarmenZoom Trash Area

In CarmenZoom, the Recordings trash area looks like this:

Screenshot of CarmenZoom recordings trash area

 

 

 

 

 

Note that the system has already moved this recording to trash – and shows the date when that file was moved to trash.

From here, you have options:

  • Leave the recording in Trash, and let the system automatically remove it (that’s 30 days after deletion);
  • Empty the Trash completely (red link for “Empty Trash” in upper-right corner) – this deletes all files in Trash;
  • Delete the file yourself, manually; or
  • “Recover” the file back to your list of meeting recordings, by clicking the red “Recover” link to the right of the title.

Also, note that deleted files do not count against your storage allowance.

BIG CAVEAT ALERT:

Clicking “Recover” on a recording and moving it back to the Recordings list DOES NOT reset the clock on auto-deletion!

(In other words, don’t use “Recover” to simply keep moving recordings back to your ever-growing recordings list… )

In this example, I’ve clicked “Recover” on a bunch of files in Trash – and when I look back at my Recordings list:

CarmenZoom Recordings list showing files set to automatically delete

 

 

 

 

Note that the “Auto Delete In” column STILL is set to one day for these files, even though they’re not technically in Trash.

Take-Home Message

Check your recordings list often enough so you don’t inadvertently lose something you care about.

If you need a recording for longer than 120 days, develop your own process for:

  • Awareness of what CarmenZoom will do with your recordings, automatically;
  • Making a determination on how long your recordings need to be kept; and
  • Downloading any files needed for longer than 120 days to separate storage (which should be backed up, regularly and reliably).

Zoom – Extension of Implementation Date on Change to Cloud Recording Retention

This just in…

OCIO has announced that the retention schedule change for Zoom cloud recordings will NOT take effect on December 18, 2020; rather, that change will be delayed to February 5, 2021.

Read the details on it.osu.edu’s article, published 12/9/2020.

The 270-day retention schedule will still change to 120 days, as of February 5, 2021.

This means any cloud recordings – all meetings or webinars – whether recorded from carmenzoom.osu.edu or within CarmenCanvas, on or before October 8, 2020, will be deleted on February 5, 2021.  The 120-day retention schedule rolls forward from that date, and all new cloud recordings will be kept for 120 days.

When you log into carmenzoom.osu.edu, you will see this announcement on the landing page:

Screenshot: CarmenZoom Landing Page

 

 

 

 

 

What’s the Effect on My Course?

This mainly affects instructors and courses where recordings need to be kept and used from semester to semester.  The shift to 120 days’ retention was intended to give instructors coverage for “the current term”, but if you know you will be reusing your recorded content across multiple terms, make sure you archive those files to longer-term storage.  (Zoom is not considered by OCIO/ODEE to be the location for long-term storage; think about utilizing Mediasite for that purpose, but also consider the storage limitations on Mediasite, too…)

Where Do I Put Recordings That I Need to Save, Long-Term?

OneDrive/Sharepoint – Individual users have 5TB (that’s “terabytes”) of storage assigned to them; an MS Team gets 25TB (again, that’s “terabytes”).  You’ll be able to fit a lot of content into that area, but do some calculations of how much room you have taken up by all your other work-related content.

Mediasite – A fairly easy place to manage file/folder organization and viewing permissions for OSU-based folx; also, ODEE is working on setting up the integration with Carmen, soon-ish – that LTI will make it easier to continue scheduling from CarmenCanvas, and manage course recordings.  Again, from the OCIO/ODEE point of view, Mediasite isn’t a super-long term storage mechanism; spend some time considering what chunks of your content need which retention schedule.

Zoom – Changes to Default Recording Settings / Upcoming Change to Cloud Recording Retention

Two items for the latest on Zoom:

1. Changes to Default Recording Settings (Gallery v. Speaker View)

OCIO has made a change to default recordings settings in Zoom as of the end of October, 2020 – to see the change, log into carmenzoom.osu.edu, and navigate to Settings – Recording.  In the Cloud Recording settings section, note the checkbox indicated by a red arrow:

 

 

 

 

 

 

 

With this adjustment, gallery view will not be automatically recorded in addition to the speaker view.

You can still get both recording versions by adjusting your own CarmenZoom profile; checking the box will ensure that both recordings are captured.  Note that the “Record active speaker…” checkbox applies by user, rather than to meetings (whether individual or recurring).

And note the options you have, once the checkbox is checked:

Zoom profile recording settings - options

 

 

 

2.  Upcoming Change to Cloud Recording Retention

**NOTE: [UPDATED, 12/9/2020] THE CHANGE IN RETENTION PERIOD FOR CLOUD RECORDINGS HAS BEEN DELAYED TO FEB. 5, 2021. The retention period will STILL be changed to 120 days, but it was decided to provide additional time for end-users to archive any recordings needed.  Still – go through your archive of cloud recordings, and ensure you have downloaded what you need, to longer-term storage.

For more information, see my latest post with more info and details.

At some point in November, the retention period for Zoom cloud recordings will be SHORTENED (less than 270 days); this change is to make best-practice use of back-end resources.  More info to come from OCIO, as the change date is formally announced.

(As a general best practice, it helps to every so often review your list of cloud recordings; the date on which each recording will be deleted is indicated for each entry. Download the file(s) if you need to archive.)

 

Zoom – Feature Updates in the 9/21/20 Version Update

Hopefully you’ve already updated your Zoom client on all of your various devices (desktops, laptops, mobile) – but if not, please do!  Not only does Zoom corporate do regular bug fixes thru updates, but feature changes and additions happen on a regular basis.  “You’ll be glad you did!”

If your Mac or PC computer is managed by ASCTech, this version was pushed out to you – but check the version on your installation: it should read “5.3.0” or higher.

The 9/21/20 release is especially noteworthy, as we got a number of feature changes that are very relevant to thems-that-use-breakout-rooms (down in the “Meeting Features” section). Contact your support team about any questions or special situations you might have, but self-selecting on breakouts may be very useful (think: virtual poster sessions!).

 

A selected list of details from the Zoom update page includes:

September 21, 2020 version 5.3.0 (52651.0920)
New and enhanced features

  • General features
    • Calendar Integration sync improvement
      Deleting a meeting in the desktop client will now delete the calendar event on the synced calendar, if write permission is given.
    • Enhanced scheduling with default settings
      Scheduling a new meeting will always check the user’s web settings and use those as the default. Any changes from the default will be saved for that meeting only.
  • Meeting/webinar features
    • Virtual Background not compatible explanation
      When you are unable to use the virtual background feature, the desktop client will provide clarification, for example, the i7-5500U processor is not currently compatible with this feature.
  • Meeting features
    • Self-select Breakout Room
      The host can now create breakout rooms with the option for participants to self-select which breakout room they would like to join. If enabled, participants can move freely between breakout rooms, without needing the host’s help. Both the meeting host and participants need to be on Client 5.3.0 or later to self-select Breakout Rooms.
    • Share files with Microsoft SharePoint
      Attendees can now share files from SharePoint directly through in-meeting chat.
  • Chat features
    • Right-click menu for links in IM chat
      Right-clicking a link will now display a menu, providing options to copy or open the link.
    • Improved image preview and image viewer
      Images sent in IM chat integrate better with sent text, and images will open within the Zoom desktop client’s new image viewer.
    • Enhanced Link Preview
      Zoom meeting links will now show more details, such as meeting name, ID, start time, Join button, and meeting duration when done.
    • Enhanced Search
      Desktop users can filter by Order, Sent by, and date filters for file search. Mobile users can filter by Order for file search. All image search results will display as thumbnail previews. Channel and contact results will also be split into their own categories. Users can also clear the list of recent searches.
    • Mark as Unread for images and files
      Transferred files and images can also be marked as unread.

Skype for Biz v. MS Teams v. Zoom – Which Tool Do I Use, When?

Confused on when to use MS Teams or Skype for Business or Zoom?  And what are the differences between these tools, anyway??

If you scratch your head sometimes on what to use when, you’re in good company around campus (and that confusion will get a bit deeper, as we transition away from Skype, eventually)!

I just found an excellent resource article from OCIO on the subject (7/13/2020), with a really good comparison chart; it also summarizes considerations you’ll want to think about for certain situations (e.g., “most of campus” versus MedCenter; restricted data issues, etc.).

Check it out…

 

Zoom – Using a Second Webcam as a Document Camera

“I Need to Write on a Whiteboard/Blackboard During My Zoom Session – How Do I Do That?”

This may be the most frequent question I’ve received from PHY instructors, since we ramped up in SPR semester.  A similar situation is screen-sharing a document printout that the instructor will annotate during the session (e.g., an outline of a problem to be worked during a class meeting).

If you have an iPad (or other drawing tablet that can connect to an ink-enabled application), adding it is relatively simple.  But what if you don’t have a separate drawing-capable device?

Use a second camera (an independent webcam) as a document camera!

Basically, you’re using two cameras within your Zoom session; the primary camera (on a laptop, the “built-in” camera) stays focused on “you,” the presenter, but you’ll share your additional camera as what Zoom calls a “document camera”, and this becomes your whiteboard/blackboard/drawing area.

Note that your “whiteboard” doesn’t have to be vertically mounted; you can aim the webcam at your desktop, if you like – that’s probably an easier area to write on.  Do some testing on your setup before you use it “live”, and mount the second camera to “something” not only so you’re properly focused on your writing area, but to make it easier for you to write.

I’ve posted a tutorial vid on the Physics YouTube subchannel on how I set it up, but here are the general steps:

1. Start your Zoom meeting, and have both cameras connected to your computer (I’m assuming laptop, but desktop+ 2 webcams would work as well).

2.  Open up your video settings

Location of Zoom video settings

3.  Make sure the “Mirror my video” checkbox in Video settings is UNCHECKED.

Zoom video settings - "mirror my video" checkbox

4.  Share your screen – from the “Advanced” area, choosing your separate/second webcam.

Share Screen - Advanced

 

5.  The webcam is displayed to your meeting Participants.  (My image is blurry on this screenshot, because my webcam is completely handheld.)

Screenshot of webcam drawing area