Zoom – Managing Automatic Deletion of Cloud Recordings

Hey, look – email from CarmenZoom about soon-to-be-deleted recordings!

I received an email today about CarmenZoom recordings in my list that are set to be deleted, per the current OSU retention schedule.  This is actually a good thing, as it’s making me go back and review what’s there.

The email notification looks like this:

Screenshot of CarmenZoom deletion email notice

 

 

 

 

 

 

 

…. and the link to the recordings will be right below.

CarmenZoom Trash Area

In CarmenZoom, the Recordings trash area looks like this:

Screenshot of CarmenZoom recordings trash area

 

 

 

 

 

Note that the system has already moved this recording to trash – and shows the date when that file was moved to trash.

From here, you have options:

  • Leave the recording in Trash, and let the system automatically remove it (that’s 30 days after deletion);
  • Empty the Trash completely (red link for “Empty Trash” in upper-right corner) – this deletes all files in Trash;
  • Delete the file yourself, manually; or
  • “Recover” the file back to your list of meeting recordings, by clicking the red “Recover” link to the right of the title.

Also, note that deleted files do not count against your storage allowance.

BIG CAVEAT ALERT:

Clicking “Recover” on a recording and moving it back to the Recordings list DOES NOT reset the clock on auto-deletion!

(In other words, don’t use “Recover” to simply keep moving recordings back to your ever-growing recordings list… )

In this example, I’ve clicked “Recover” on a bunch of files in Trash – and when I look back at my Recordings list:

CarmenZoom Recordings list showing files set to automatically delete

 

 

 

 

Note that the “Auto Delete In” column STILL is set to one day for these files, even though they’re not technically in Trash.

Take-Home Message

Check your recordings list often enough so you don’t inadvertently lose something you care about.

If you need a recording for longer than 120 days, develop your own process for:

  • Awareness of what CarmenZoom will do with your recordings, automatically;
  • Making a determination on how long your recordings need to be kept; and
  • Downloading any files needed for longer than 120 days to separate storage (which should be backed up, regularly and reliably).

Zoom – Extension of Implementation Date on Change to Cloud Recording Retention

This just in…

OCIO has announced that the retention schedule change for Zoom cloud recordings will NOT take effect on December 18, 2020; rather, that change will be delayed to February 5, 2021.

Read the details on it.osu.edu’s article, published 12/9/2020.

The 270-day retention schedule will still change to 120 days, as of February 5, 2021.

This means any cloud recordings – all meetings or webinars – whether recorded from carmenzoom.osu.edu or within CarmenCanvas, on or before October 8, 2020, will be deleted on February 5, 2021.  The 120-day retention schedule rolls forward from that date, and all new cloud recordings will be kept for 120 days.

When you log into carmenzoom.osu.edu, you will see this announcement on the landing page:

Screenshot: CarmenZoom Landing Page

 

 

 

 

 

What’s the Effect on My Course?

This mainly affects instructors and courses where recordings need to be kept and used from semester to semester.  The shift to 120 days’ retention was intended to give instructors coverage for “the current term”, but if you know you will be reusing your recorded content across multiple terms, make sure you archive those files to longer-term storage.  (Zoom is not considered by OCIO/ODEE to be the location for long-term storage; think about utilizing Mediasite for that purpose, but also consider the storage limitations on Mediasite, too…)

Where Do I Put Recordings That I Need to Save, Long-Term?

OneDrive/Sharepoint – Individual users have 5TB (that’s “terabytes”) of storage assigned to them; an MS Team gets 25TB (again, that’s “terabytes”).  You’ll be able to fit a lot of content into that area, but do some calculations of how much room you have taken up by all your other work-related content.

Mediasite – A fairly easy place to manage file/folder organization and viewing permissions for OSU-based folx; also, ODEE is working on setting up the integration with Carmen, soon-ish – that LTI will make it easier to continue scheduling from CarmenCanvas, and manage course recordings.  Again, from the OCIO/ODEE point of view, Mediasite isn’t a super-long term storage mechanism; spend some time considering what chunks of your content need which retention schedule.

Box Migration – MS OneDrive/SharePoint – Character Limitation on Path+Filenames Length (updated 12/16/2020)

The Big Repeating Reminder:

OSU is ending its BuckeyeBox license agreement at the end of SPR 2021, and OCIO is proceeding with final planning and testing on file migration from Box to OneDrive/SharePoint.  Migrations of content will be starting soon (e.g., end of 2020/beginning of 2021).

What Do I Need To Do?

Start your prep for this migration by getting rid of files you don’t need and eliminating duplicate files; a good housecleaning will shorten actual migration time.

After you’ve reduced your content, you’ll want to make sure your folder/file structure can be migrated, with regard to naming limitations.

Resources:

1. OCIO has guidance and details on the transition process, including links to job aids and help videos.

2.  ASCTech’s Knowledge Base article about the Box transition/migration. (This article is being updated as new info arrives.)

3. ASCTech’s Knowledge Base article on MSTeams and OneDrive Introduction.

File Path+Filename Character Limitation

A big adjustment for all of us will involve SharePoint’s limitations on file and folder name length.  (Many of us have some pretty deep, multi-level folder structures in Box. ) Unlike Box, that upper limit is 400 characters for the combined length of each filename plus its associated path. You will need to manually manage your Box filenames and folder names before your migration starts, so that all your files/folders are under that 400 character maximum.

When OCIO begins moving your content from Box to OneDrive/SharePoint, any path+filename over 400 characters will be flagged as an error, and the migration of your content stops.  OCIO will leave it up to you to resolve any error flags, and then you will have to request that the migration be re-initiated.

How Do I Fix It?

  • UPDATED (12/16/20): ASCTech now has a method (and related KB article) to help you scan and identify path+filename length issues ahead of your migration.
  • Perhaps the biggest help is to flatten the complexity in your Box content structure; reduce “nesting” of sections content and move folders up-level where possible.
    • Example: If you have a structure that looks like [some parent folder(s)]\Physics\Physics Instruction\Undergrad\Lower Division\Physics 1200_1201,

you might need to try something like: PHYInstruction\UgradLower_1250_1251 [35 chars] – perhaps even PHYInstruc\UgradLower_1250_1251 [31 chars]

where the PHYInstruction folder is moved to the top of of the folder structure, rather than existing as a subfolder below a Physics top-level folder.

  • Some special characters are allowed in filenames (see below), but remove all excessive spaces, underscores and hyphens.
  • Try shifting to “camel case”, where the first character of each word is capitalized.
    • Example:  If you have a folder named Big Difficult Research Project – 2020 [37 chars],

shift to BigDifficultResearchProject_2020 [32 chars]

or even BigDiffResProject_2020 [22 chars]

  • Set up a list of abbreviations for your project group or lab to use:
    • Example: where you need both Physics and Astronomy folder structures, prepend folder names with PHY- and Astro-,  and again, move each of those structures to a top level rather than nesting.  The prepend+underscore then sorts those folders alphabetically in OneDrive/SharePoint.
      • Astro_UgradOutreach (Astronomy Undergraduate Outreach)
      • PHY_CERNDocs (Physics CERN documentation)
  • All of the above techniques work on filenames, too.

Special Characters:

Some elements of special character set can be used; however:

  • There are characters not allowed in file and/or folder names, including   ” * : < > ? / \ |
  • Leading and trailing spaces can’t be used in file and/or folder names

Additional Documentation:

And, as always, contact your local ASCTech staff for additional questions and help…